Guest Service Agent

All vacancies of AustraliaHospitality & TourismGuest Service Agent

We are currently looking for a motivated, bubbly and vibrant Guest Service Agent to join our friendly Front Office Team on a casual basis.

Summary about this job

Front Office & Guest Services

Company: Mantra Group

Location: Melbourne

Work type: Casual/Vacation

Salary: n\a

Phone: +61-3-7048-7071

Fax: +61-7-9869-9606

E-mail: n\a

Site:

Detail information about job Guest Service Agent. Terms and conditions vacancy

Do you have the ability to make people smile?

Enjoy telling visitors about the things that are a ‘must see’ during their stay?

 

If you’re into sports and get a kick out of the sound of 100,000 cheering fans , you’ll love working at Mantra on Jolimont, located right opposite the iconic Melbourne Cricket Ground (MCG)  and within easy walk of Rod Laver Arena, Olympic Park Stadium, Royal Botanic Gardens and the CBD. Join the winning team at one of Melbourne’s largest apartment-style hotels.

 

We are currently looking for a motivated, bubbly and vibrant
Guest Service Agent
to join our friendly Front Office Team on a casual basis.

 

Often the first point of contact for our guests, your strong communication skills will shine through in this role by delivering service excellence from check in to check out and everywhere in between. A wide variety of tasks will ensure that every day is different from selling the hotel’s facilities, taking reservations and maintaining guest accounts to recommending and selling tours to local attractions.

 

You may have previous experience in a similar role, or you may be a customer service superstar in a different industry, either way we would love to hear from you.

 

There are a few things that will make you shine in this role, having energy and a positive attitude, a genuine customer service focus and a dedication to always making our guest’s smile during their stay. We are seeking someone who goes the extra mile to provide a memorable guest experience with the ability to multitask, work under pressure and think on your feet to quickly resolve issues.

 

If you're an energetic hospitality professional with a passion for customer service, Apply now!

 

After more? Follow us on Instagram #CheckinwithMG or mantragroup.com.au/careers

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