Front Office Receptionist - Full Time & Part Time
Do you have exceptional customer service? Are you looking to develop your skills set by forming part of an opening team? Join TFE Hotels today!
Summary about this job
Front Office & Guest Services
Company: TFE Hotels
Location: Brisbane
Work type: Full Time
Salary: n\a
Phone: +61-3-9174-2880
Fax: +61-3-3455-9346
E-mail: n\a
Site: n\a
Detail information about job Front Office Receptionist - Full Time & Part Time. Terms and conditions vacancy
The Calile Hotel
Introducing The Calile – an urban resort for leisure and business.
Fortitude Valley's most celebrated lifestyle destination - the James Street Precinct - is being elevated even further with the opening of The Calile Hotel in September.
Spanning seven levels, the urban resort is a natural expression of this sophisticated city-fringe destination. It offers 175 rooms including 11 suites – all generously sized and open to natural light and city vistas. These rooms rise above a vibrant podium level with poolside dining and serviced cabanas.
The resort also comprises a day spa, function spaces, a Grand Ballroom for over 500 guests and a fitness centre, as well as two additional bar and restaurant venues and 15 retail tenancies. Directly inspired by its subtropical locale, The Calile will bring a refreshing edge to the Brisbane hotel landscape.
The Role
TFE Hotels have an exciting opportunity for Front Office Receptionists to join our newest Brisbane hotel:The Calile, opening in September 2018.
In this role, you'll have the responsibility of being the face and voice of our wonderful hotel. First impressions count and that's where you'll shine. You'll greet new arrivals, answer calls from guests, assign rooms and organise payments, all with a breezy can-do attitude and a warm smile. You'll know the local area like the back of your hand, giving clear directions and insightful advice. You'll have a complex combination of skills that encompass a laser focused attention to detail, and even the occasional bit of peacekeeping where you'll resolve issues to the impressed satisfaction of all concerned. For you, it's all in a day's work, and you can't wait to see what tomorrow will bring.
More About You
- You have the ability to work independently and you acknowledge that your work is a key part of the team that delivers memorable moments
- Your grooming and personal presentation sets you apart from the herd
- You have a mindset to make fearless decisions
- You are adventurous and love to explore different experiences by performing shift work, working weekends and public holidays
- While a Microsoft Office geek is not a necessity the knowledge to use these tools will give you an advantage
- You have experienced the advantage of hotels operational systems and possess knowledge of Protel/Opera.
Big Picture. Big Opportunities
As a TFE Team Member, you’ll be part of a hugely successful Australian-based company. TFE Hotels is a leading international hotel operator and the fourth largest in Australia. TFE Hotels' brands include Travelodge Hotels, Adina Apartment Hotels, Medina Serviced Apartments, Rendezvous Hotels and The TFE Hotels Collection including Hotel Kurrajong in Canberra.
It means opportunities to be creative, innovative and grow with the company across a wide network of hotel brands and locations, with generous employee benefits as well.
We aim to meet our customer’s needs with honesty, integrity and care. That requires a commitment to continuous employee training and development, succession planning and career guidance because we know it makes our hotels better places to stay. It’s working. With more than 50 years in hotel ownership, management and development, TFE has more than 2200 team members in 70 key destinations around the world.
A Glimpse of The Calile: https://www.instagram.com/thecalilehotel