Casual Customer Service Officer - Adelaide

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Customer Service Officer – Qantas Valet Parking – Adelaide Domestic Airport

Summary about this job

Airlines

Company: Equity Valet Parking

Location: Adelaide

Work type: Casual/Vacation

Salary: n\a

Phone: +61-8-2902-6035

Fax: +61-2-5607-1501

E-mail: n\a

Site:

Detail information about job Casual Customer Service Officer - Adelaide. Terms and conditions vacancy

Customer Service Officer – Qantas Valet Parking – Adelaide Domestic Airport

  • Attractive Pay + Super + Incentives
  • Free Parking
  • Exciting and fast paced work environment

Are you a dedicated and consummate customer service professional who wants to work in a fast paced multifaceted service environment? Do you have experience working in a team environment, dealing with corporate customers and selling value-add services? Then this is a fantastic opportunity for you to join an exceptional team.


Equity Valet Parking Pty Ltd is the contracted service provider to Qantas Airways Ltd, delivering a range of services including Valet Parking, Car Cleaning, Chauffeured Transfers and Dry Cleaning across 4 states. We pride ourselves on delivering a concierge style service with passionate and empowered people. We currently have a position available for a Casual employee at our Adelaide site.


As a Customer Service Officer you will work closely with the Valet Manager as part of a team of professional customer service employees, working varying shifts in a 7 day a week operation.


With a strong emphasis on a positive team culture, exceptional customer service delivery, value-add services and on-time vehicle delivery you will be experienced in dealing with corporate customers, achieving sales targets, be process driven and have an understanding of procedural compliances.


You will also be able to demonstrate an analytical approach to problem solving and initiative in resolving customer and operational challenges and obstacles.


Key attributes you must possess:

  • A strong work ethic and determination to succeed
  • Professional maturity, with exceptional interpersonal and relationship-building skills
  • Excellent attention to detail
  • Excellent verbal communication skills
  • Strong priority time management and organisational skills
  • An ability to multitask in high pressure environments
  • High level service and sales skills
  • Proactive problem solving and customer recovery skills
  • Proficiency in computers and Point of Sale systems


You will have an advantage if you come with proven sales experience.


You must possess a current non-provisional driver's license for a minimum of 3 years.


You will also need a 'Driving History Check' report in order to qualify for an interview.

 

With a strong emphasis on team, our value driven culture offers an environment of success within which to forge a long-term career.


Previous applicants need not apply.

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