Night Auditor
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We currently have the opportunity for a customer service orientated professional to join our friendly Front Office team in the role casual night...
Summary about this job
Other
Company: Mercure Penrith
Location: Sydney
Work type: Casual/Vacation
Salary: n\a
Phone: +61-3-2641-3409
Fax: +61-7-3157-7831
E-mail: n\a
Site: n\a
Detail information about job Night Auditor. Terms and conditions vacancy
We currently have the opportunity for a customer service orientated professional to join our friendly Front Office team in the role casual night auditor. This position offers you the opportunity to work in a truly unique hotel property in an exceptional team environment that fosters training and development and career progression.In this role you will report directly to the Night Manager and/or Front Office Manager and will be responsible for Night Auditing duties which include:
- Checking and balancing the day’s takings from the hotels outlets
- Ensuring accurate charges to our guest’s rooms
- Ensuring the safety and security of our guests
- Completing the night audit process reconciliation & excel reporting
- Front Office duties such as checking in late arrivals, or settling accounts of early departures
- Assisting the team with guest requests, including check-in and out, switchboard operations and reservations
- Previous experience with a property management system. Preferably Fidelio or Opera
- Exceptional customer service skills, communication and time management skills
- A friendly and outgoing personality
- Proven ability to work unsupervised
- A willingness to use initiative and strong problem solving skills
- Strong analytical skills with a high level of computer literacy and accuracy
- Ability to work evening shifts 11pm – 7am. Be reliable and flexible with the ability to work all shifts including nights and weekends.
- Qualifications in Accounting and/or Finance desirable however not essentail.
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