Manager- Kirrawee!

Summary about this job

Detail information about job Manager- Kirrawee!. Terms and conditions vacancy

• Work for a fun and energetic brand!
• Be a valued member of our family!
• 100% Australian owned company - just like our beef!

Why Join Grill'd?

Grill'd is a home-grown Australian success story, that is passionately focused on providing great hospitality to our raving fans, who love our healthy, nutritious burgers, salads and of course, our awesome range of chips!

As a leader of our business at Grill'd , you will be assisting in leading, driving and mentoring a team of equally passionate and committed team members to deliver outstanding meals and service to Grill'd's high standards. In exchange, we will provide you with a flexible and rewarding career, as well as providing you with valuable professional and life skills to help you continue your personal and professional development.

Grill'd believes in being good, doing good & feeling good and this reflects in the careers & work environment we nurture, whether it's connecting with the local communities and giving back to local charities, or having the flexibility to enjoy a work/life balance. 

Who You Are;

First and foremost you are a great leader & charismatic people person. You can inspire teams, relate to & manage generation Y and have compassion for your team and guests alike. You love being hands on and leading by example either operationally with regards to compliance, food safety & waste management or delivering first class employee training or customer experiences and "wow" moments. You know how to engage teams with KPIs & drive results, you can also evaluate the numbers to understand trends in your business & act quickly to improve short-falls and celebrate the wins.

You're known for your abilities to plan, organise and multi-task and stay calm and confident under pressure. You are passionate about your career and want to join a business that takes your career as seriously as you do!

What You'll Be Doing;

-Leading through educating & articulating our vision & values and championing ambitious goals within your team

-Consistently creating unrivalled customer experiences

-Effectively training and assessing teams to increase capacity and performance

-Setting clear goals and objectives aligned to success and effectively articulating visions to the team creating accountability and ownership

-Proactively leading the team during service on the restaurant floor, ensuring all stations are performing effectively, the customer experience is memorable & the team are motivated

-Ensuring all processes and systems are followed and understood by the team

-Analysing reports & critically observe the restaurant around waste, stock, compliance, customer experience, team training and ensure any shortfalls are highlighted and understood by the whole team and acting to rectify them

-Effectively managing risk & compliance & driving productivity

What You'll Need;

-A passion for great food, Grill'd especially!

-Experience leading, managing, inspiring & training teams in a hospitality, retail or customer service orientated environment

-Proven ability articulating & ensuring KPIs are exceeded through engaging, training and empowering your teams effectively

-A focus on continuous improvement & exceeding customers' expectations every time to create loyal fans

-A keen focus on processes and compliance & ensuring quality every time!

-Compassion for others whether it's your team, the local community or charities

-Energy, positivity & resilience with a keen focus on motivating others

-Target orientated and career driven with the passion and abilities to be successful

For more information about Grill'd visit our website, Facebook or YouTube channel where you can learn more about our values, people, products, and the amazing careers on offer.