Porter - multiple positions available
The Hotel Windsor is an iconic Australian hotel embodying the architecture and elegance of a European style "Grand Hotel".
Summary about this job
Front Office & Guest Services
Company: The Hotel Windsor
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-7-2051-2665
Fax: +61-7-9919-5211
E-mail: n\a
Site: n\a
Detail information about job Porter - multiple positions available. Terms and conditions vacancy
- Opportunity to join an iconic heritage property and independently owned hotel
- Chance to work with a great team
- Competitive salary
- Hotel accommodation discounts
- Food and beverage discounts and opportunities to learn new skills and grow your career.
The Hotel Windsor looks for dynamic, confident, sophisticated and service-minded people who do all they can to exceed guest expectations.
About the Hotel
The Hotel Windsor is an iconic Australian hotel embodying the architecture and elegance of a European style 'Grand Hotel', situated on Spring Street and located at the 'Paris' end of Melbourne. Our beautiful hotel is looking for two Porters to join our Front Office team, one on a Full Time and one on a Casual basis.
The position of Porter reports to the Concierge on shift and the Assistant Manager and has full responsibility to provide the highest level of guest interaction, as the Porter is usually has the responsibility for first and last impression for a guests experience at the hotel.
Duties
- Handling guest queries and resolving them,
- Delivering guests luggage and collecting guest luggage on check out,
- Provide information on all facilities within the hotel,
- Valet parking of guest cars (both Automatic and Manual),
- Being an ambassador for The Hotel Windsor.
Skills & Experience
- A minimum of 1-2 years experience in a hotel environment,
- A real passion for delivering position outcomes,
- Sound knowledge of Melbourne,
- Communication and time management skills,
- Exceptional eye for detail and a positive attitude,
- Previous Opera knowledge will be highly regarded.
You will also have the flexibility to work as required, i.e. Weekdays, Weekends and Public Holidays.
Our Culture
We welcome positive, passionate, honest and hardworking individuals into our team and commit ourselves to the highest professional standards. We support integrity and initiative and we strive to give opportunities for personal and professional development in a supportive environment.
The Windsor Hotel is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
If you are an experienced Hospitality professional and are dedicated to excellence,
Apply now!