Front Office Receptionist - Quest Melbourne Airport
Position available for a Front Office Receptionist at the Quest Apartment Hotel in Melbourne Airport
Summary about this job
Front Office & Guest Services
Company: Quest Melbourne Airport
Location: Melbourne
Work type: Casual/Vacation
Salary: n\a
Phone: +61-3-6855-6024
Fax: +61-2-8233-5331
E-mail: n\a
Site: n\a
Detail information about job Front Office Receptionist - Quest Melbourne Airport. Terms and conditions vacancy
Quest Apartment Hotels is the largest and fastest growing serviced apartment operator in Australasia with a network of over 150 franchised properties across Australia, New Zealand and Fiji. For over 25 years, Quest have provided convenient locations, reliable standards and flexible living conditions for the extended stay corporate traveller who comprise approximately 80% of our client base. Quest is now one of the top 15 serviced apartment providers in the world and is widely recognised as the market leader of serviced apartment accommodation in Australia.
Quest Melbourne Airport is a recently opened serviced apartment accommodation in Melbourne, conveniently located in the Melbourne Airport Business Park. We are seeking a casual Front Office Receptionist to add to our enthusiastic team.
The position involves all aspects of front office reception, including providing friendly, personalised customer service while checking in and out guests. Respond to accommodation enquiries via the phone, email or in person; promoting the business to achieve accommodation sales, processing reservations, assisting corporate and leisure guests and ensuring the smooth running of the reception desk. There is also an 11 seat minibus which the successful applicant will need to drive from time to time.
The successful applicants will demonstrate a passion for customer service, strong skills in promoting, selling and closing accommodation services and facilities, excellent communication, interpersonal and time management skills, experience with front office booking systems, strong attention to detail, and a high standard of personal presentation.
Previous front office/reception experience is welcomed, ideally in a hospitality/travel/tourism environment. Experience with sales and industry qualifications will be highly regarded.
The position presents a great opportunity to work within a brand new property under the banner of the highly successful and established Quest Group brand.
Applicants must have the right to work in Australia.
Applicants must also possess an unrestricted driver licence and be 23 years of age or above.
Since Reception is open 24 hours per day, availability to work a rotating roster of mornings, afternoons and nights is essential. While the successful applicant will be hired as a casual member of staff, approximately 7-10 shifts are available per fortnight.