Hotel Receptionist - Experienced Applicants Only
Friendly, independent, customer service superstar required to greet guests and provide hotel checkin/out functions with professionalism and charm.
Summary about this job
Front Office & Guest Services
Company: Private Advertiser
Location: Darwin
Work type: Full Time
Salary: n\a
Phone: +61-2-3858-9872
Fax: +61-3-6570-2681
E-mail: n\a
Site: n\a
Detail information about job Hotel Receptionist - Experienced Applicants Only. Terms and conditions vacancy
Are you looking for a rewarding and challenging Hospitality environment where learning and development opportunities are almost endless?
Ramada Suites Zen Quarter is Darwin's favourite accommodation product, and offers a range of accommodation styles that are suited to both long term and short term stays. As such, we are looking for a Hospitality Professional that will assist in the smooth running of the property.
We are looking for someone who has a minimum of 2 years experience in a hotel reception environment, and passion for ensuring that our guests experience the very best of Darwin's newest accommodation.
Your duties will include, but are not limited to the below.
- Guest Service including Check in, and Check out
- Providing courteous follow up to all in house guest requests
- Reservations, and telephone sales.
- Inventory management and guest room allocation
- Processing of guest accounts, hotel accounts and booking management
- Working cohesively with all teams
- Dealing with customer complaints and comments;
- Addressing problems and troubleshooting;
Personal skills
- Taking responsibility and care factor towards business essential
- Ability to organise work & prioritise tasks essential
- Ability to use initiative to get the job done.
- Ability to multitask and work under pressure
- Energetic team player
- The ability to be able to contribute to an environment where all resources are channelled into providing outstanding guest service
- Honest and open communication skills
- The ability to drive & influence guest service
Selection Criteria
- 2 Years Experience in Hotel/Accommodation Reception
- A strong command of both written and spoken English is essential
- Must have the right to work in Australia greater than 12 months
- Highly computer literate
- Well Presented & Confident individual
- Knowledge of Darwin and Surrounds desirable
Please respond to each of the selection criteria in your cover letter
Above award pay to the demonstrated and successful applicant.
Ramada Suites Darwin offers excellent working conditions, free on-site parking and the chance to work with a highly experienced and passionate team. Applicant should have own transport and the flexibility to work rotating roster between the hours of 06:00am – 8:00pm.
The Ramada brand is part of Wyndham Hotel Group, and operates Hotels in Australia, and Internationally.
Only applicants with hotel experience will be considered. There are currently no traineeships available.
Permanent position. Rate/salary above award and commensurate of experience.
Apply now