Hotel Receptionist
Clarion Suites Gateway located in Melbourne’s CBD is currently seeking an experienced and passionate Receptionist to join our Front Office Team.
Summary about this job
Front Office & Guest Services
Company: Private Advertiser
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-3-4478-3161
Fax: +61-2-8367-7344
E-mail: n\a
Site: n\a
Detail information about job Hotel Receptionist. Terms and conditions vacancy
Clarion Suites Gateway located in Melbourne's CBD is a 4.5 star hotel with 122 rooms. We are currently seeking an experienced and passionate Receptionist to join our Front Office Team on a full-time basis.
We are a hotel committed to developing a motivated team, passionate about service standards and guest satisfaction.
BASIC FUNCTION:
To ensure guest service is of the highest standards, displaying at all times a professional, competent attitude and commitment to exceeding guest expectations.
DUTIES INCLUDE:
• Greet and welcome all guests.
• Guest registration to include check in/out.
• Cashiering to include foreign exchange and balancing daily transactions.
• Handle guest queries.
• Liaise closely with all departments in the Hotel, particularly Housekeeping and Maintenance
• Dealing with reservation inquiries and group tours
REQUIREMENTS:
• Previous Front Office experience in a hotel environment would be looked at favorably.
• Previous experience using OPERA Front Office software would be preferred, but not essential as training will be provided to the right candidate
• Excellent presentation and communication skills.
• Friendly, personable and outgoing personality.
• Committed to providing superior customer service.
• Ability to work shift work including weekends and public holidays.
• Applicants must have a current work visa or residency status
If you think you're the right person for this position APPLY TODAY!
Please Note: only short listed applicants will be contacted.