Operations Manager - Ryde Eastwood Leagues Club

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Work with & support all department managers in their roles so each business unit within the club is operating to its optimum. 2IC 35,000 member Club!

Summary about this job

Management

Company: White Now Consulting

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-2-1922-4967

Fax: +61-8-8828-8361

E-mail: n\a

Site:

Detail information about job Operations Manager - Ryde Eastwood Leagues Club. Terms and conditions vacancy

Visit our website : www.releagues.com.au

Ryde-Eastwood Leagues Club is one of NSW's leading clubs with a gaming installation of 270 and an award-winning fitness facility known as The Fitness Edge.  Located in the north west of Sydney, Ryde-Eastwood Leagues Club (RELC) caters for around 35,000 members and is an enthusiastic supporter of local schools, sporting groups and charities.  

Due to the imminent retirement of the long-standing CEO Chris McCarthy, and the promotion of the current Operations Manager Carl Pozzato into the CEO role, RELC is now looking both internally and externally for a strong replacement for the role of Operations Manager. This is one of the most exciting roles available in the industry in 2018 and the club are very much looking forward to the interest of experienced candidates for this opportunity. 

The new CEO is looking for an individual with a unique set of skills to take on this role with RELC as a true support person to assist him in continuing to drive achievement and motivation of the current dedicated teams.   The successful person will be able to work with and support all department managers in their roles so that each business unit within the club is operating to its optimum.  The new Operations Manager will understand the importance of continual improvement in all areas and be able to genuinely care for those around them whilst delivering excellence in all areas of the business. They will be able to meet or exceed revenue targets whilst controlling costs without hampering effects on the daily business operation. 

The successful Operations Manager will have a keen understanding of the importance and benefits to the business of nurturing people and culture.  They will be immersed in a culture of service to their teams, service to members and pride in their work.  The club employs a staff of around 170 and with this position having 7 direct reports and in turn, they report directly to the CEO. 

The Responsibilities include, but are not limited to:

  • Overseeing the day to day operations across the club including technical assistance across gaming, events, and building facilities
  • Working with department heads to ensure all are driving to excel in their departments and meet their agreed KPIs 
  • Continually building and maintaining strong and supportive relationships with all managers
  • Building, maintaining and managing relationships and contracts with external and internal suppliers including security, cleaning and catering contractors
  • Overseeing and ensuring compliance across all areas of the business including WHS, contractors, fiscal movement, gaming etc
  • Ensuring effective implementation of all policies and procedures
  • Managing the integrity of all technical systems including information technology across the business, security, audio-visual systems, gaming, EVAC, etc
  • Working with the CEO to present new ideas and implement systems and procedures to continue to improve operational areas
  • Ensuring effective management of internal and external complaints where needed

Skills and Experience include but are not limited to: 

  • Experience in leadership in a hospitality environment
  • Understanding and willingness to work across differing hours of the business operation
  • Driven, positive and passionate leader and motivator of others
  • Ability to genuinely drive and influence a positive work culture
  • Ability to genuinely drive excellence in customer service at all levels
  • Ability to work closely with a range of team members of differing backgrounds, skill levels and motivations
  • Experience in developing and maintaining benchmarks and achieving agreed KPIs as well as passion for achieving ongoing excellent business results
  • Strong financial understanding of forecasts, budgets and reporting
  • Business or tertiary studies relevant to the role

There are so many outstanding factors that will attribute to this being such a sought after role.  You will be working with an encouraging CEO who is highly experienced in the role you are about to take on and will have his utmost support in assisting you to develop and take ownership of the role.  You will work with a club that is genuinely passionate about its community and 'giving back'.  You will be working with an organisation that has traditionally been all about the strategy and planning and therefore has been one of the most successful Club businesses in NSW.  

This is truly a unique and attractive opportunity for someone who is ready to really make their mark in the industry as the 2IC of a leading Club. 

If you are successful in achieving this role, your remuneration will include: 

  • 5 weeks annual leave
  • Free onsite parking.
  • Free meals
  • Discounted gym membership
  • Strong salary 
  • Standard government Superannuation.

We welcome any enquiries from internal applicants and external applicants to Jenny White (WhiteNow) on (02) 9807 1806 or you can simply send your application via the Apply button.  

Jenny will be assisting the club in the initial stages of the recruitment process with all enquiries to be directed through to her.

Please Note: Only short listed candidates will be contacted. We thank you for your understanding with this decision

This advert can also be found on: www.whitenow.com.au

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Note:: WE REQUEST THAT NO AGENCIES ARE TO CONTACT EITHER WHITENOW OR RYDE EASTWOOD LEAGUES CLUB LTD
"NO AGENCIES PLEASE"


Note:: WE REQUEST THAT NO OTHER ADVERTISING WEBSITES CONTACT OR APPROACH EITHER WHITENOW OR RYDE EASTWOOD LEAGUES CLUB LTD REGARDING THIS AD. NO OTHER PARTY IS TO COPY OR REPLICATE ANY PART OF THIS AD FOR ANY REASON INCLUDING ADVERTISING ON ANY OTHER WEBSITE WITHOUT WRITTEN PERMISSION FROM WHITENOW

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