Reservations/Groups Sales Agent - The Sebel Noosa
The Sebel Noosa are currently seeking a highly organised and motivated Reservations and Groups Sales Agent to join the team.
Summary about this job
Reservations
Company: The Sebel Resort Noosa
Location: Sunshine Coast
Work type: Contract/Temp
Salary: n\a
Phone: +61-3-3510-8694
Fax: +61-2-8917-3998
E-mail: n\a
Site: n\a
Detail information about job Reservations/Groups Sales Agent - The Sebel Noosa. Terms and conditions vacancy
- Join an industry...Accor!
- Ongoing training and development offered
- Supportive team environment
The Sebel Noosa are currently seeking a highly organized and motivated Reservations and Groups Sales Agent with exceptional guest service skills to be a part of our small team. This position is a full time maternity leave 7 month contract. In this role you will be able to assist in all hotels tasks as required.
Key responsibilities in this role include but are not limited to:
- Create memorable guest experiences
- Processing reservations enquiries via phone and email
- Group and Conference quoting, setup and execution of conference on the day
- Comply with yield management structure by controlling room rates to maximize profitability of hotel
- Providing accurate information to customers regarding hotel rates and services
- Ensuring cross selling and up selling of products
- Complaint resolution
- Assist with desk coverage as required
- Provide assist with pool bar service as required
- Processing of travel agent commissions
- Management of inventory
The ideal candidate will demonstrate:
- An understanding of the tourism/ hospitality industry
- Proven Sales skills
- Knowledge and understanding of hotel booking distribution channels
- Exceptional communication skills
- Highly developed customer service skills
- Knowledge of Opera is desirable
- High attention to detail
- Current RSA required
In return for your commitment we will provide fantastic career and training opportunities, employee benefits and excellent working conditions with a supportive and fun team. To find out more about the hotel, please click here.