Reservations/Groups Sales Agent - The Sebel Noosa

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The Sebel Noosa are currently seeking a highly organised and motivated Reservations and Groups Sales Agent to join the team.

Summary about this job

Reservations

Company: The Sebel Resort Noosa

Location: Sunshine Coast

Work type: Contract/Temp

Salary: n\a

Phone: +61-3-3510-8694

Fax: +61-2-8917-3998

E-mail: n\a

Site:

Detail information about job Reservations/Groups Sales Agent - The Sebel Noosa. Terms and conditions vacancy

  • Join an industry...Accor!
  • Ongoing training and development offered
  • Supportive team environment

The Sebel Noosa are currently seeking a highly organized and motivated Reservations and Groups Sales Agent with exceptional guest service skills to be a part of our small team. This position is a full time maternity leave 7 month contract. In this role you will be able to assist in all hotels tasks as required.

Key responsibilities in this role include but are not limited to:

  • Create memorable guest experiences
  • Processing reservations enquiries via phone and email 
  • Group and Conference quoting, setup and execution of conference on the day
  • Comply with yield management structure by controlling room rates to maximize profitability of hotel
  • Providing accurate information to customers regarding hotel rates and services
  • Ensuring cross selling and up selling of products
  • Complaint resolution
  • Assist with desk coverage as required
  • Provide assist with pool bar service as required
  • Processing of travel agent commissions
  • Management of inventory

The ideal candidate will demonstrate:
  • An understanding of the tourism/ hospitality industry
  • Proven Sales skills
  • Knowledge and understanding of hotel booking distribution channels
  • Exceptional communication skills
  • Highly developed customer service skills
  • Knowledge of Opera is desirable
  • High attention to detail
  • Current RSA required
This position calls for a self-motivated and customer focused individual with the drive and ability to exceed customer expectations. You must be a team player with the ability to work in a fast paced environment. 

In return for your commitment we will provide fantastic career and training opportunities, employee benefits and excellent working conditions with a supportive and fun team. To find out more about the hotel, please click here.

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