Reservations Agent

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Seeking a talented Reservations Team Leader to promote a suite of 5 star hotel accommodation, services and facilities

Summary about this job

Reservations

Company: Stamford Plaza Brisbane

Location: Brisbane

Work type: Part Time

Salary: n\a

Phone: +61-8-9494-6569

Fax: +61-8-3865-3729

E-mail: n\a

Site:

Detail information about job Reservations Agent. Terms and conditions vacancy

  • Exciting opportunity to work in a 5 star Hotel
  • Excellent team environment and career opportunities
  • Amazing location on the Brisbane River


About the role:

Reporting directly to the Reservations Team Leader this position sees you promoting and selling the Stamford Plaza Brisbane Hotel accommodation, services and facilities.  You will develop a good working relationship with corporate accounts, travel agents and tour operators ensuring 5-star customer service is provided to all our guests. This is a permanent part-time position which will see you working a minimum of 10 hours per week, and the potential to 38 hours per week when covering leave.  

  
Qualifications and Experience required:

  • Previous Front Office experience is highly desirable
  • Proficient in the use of Opera is highly desirable
  • Must be an Australian Resident


To thrive in this role the successful candidate must have:

  • The ability to work flexible hours, including Saturdays
  • Exceptional telephone etiquette and clear dictation
  • Excellent attention to detail
  • A high level of communication – verbal, written and listening
  • The ability to prioritise tasks, remain organised and in control with daily responsibilities
  • Excellent personal presentation
  • Dedicated to providing 5-star service

Employee Benefits:

  • Above award wages
  • Free staff meals
  • Food & beverage discounts in all F&B outlets within the Hotel


We thank you in advance for your interest in this position however only short-listed candidates will be contacted for interview purposes.

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