Reservations Agent
Seeking a talented Reservations Team Leader to promote a suite of 5 star hotel accommodation, services and facilities
Summary about this job
Reservations
Company: Stamford Plaza Brisbane
Location: Brisbane
Work type: Part Time
Salary: n\a
Phone: +61-8-9494-6569
Fax: +61-8-3865-3729
E-mail: n\a
Site: n\a
Detail information about job Reservations Agent. Terms and conditions vacancy
- Exciting opportunity to work in a 5 star Hotel
- Excellent team environment and career opportunities
- Amazing location on the Brisbane River
About the role:
Reporting directly to the Reservations Team Leader this position sees you promoting and selling the Stamford Plaza Brisbane Hotel accommodation, services and facilities. You will develop a good working relationship with corporate accounts, travel agents and tour operators ensuring 5-star customer service is provided to all our guests. This is a permanent part-time position which will see you working a minimum of 10 hours per week, and the potential to 38 hours per week when covering leave.
Qualifications and Experience required:
- Previous Front Office experience is highly desirable
- Proficient in the use of Opera is highly desirable
- Must be an Australian Resident
To thrive in this role the successful candidate must have:
- The ability to work flexible hours, including Saturdays
- Exceptional telephone etiquette and clear dictation
- Excellent attention to detail
- A high level of communication – verbal, written and listening
- The ability to prioritise tasks, remain organised and in control with daily responsibilities
- Excellent personal presentation
- Dedicated to providing 5-star service
Employee Benefits:
- Above award wages
- Free staff meals
- Food & beverage discounts in all F&B outlets within the Hotel
We thank you in advance for your interest in this position however only short-listed candidates will be contacted for interview purposes.