Events Sales Manager

Summary about this job

Detail information about job Events Sales Manager. Terms and conditions vacancy

• A part of Sydney's leading hospitality group
• Work in a collaborative environment
• Diverse group of venues - Bistro / Events / Fine Dining / Casual dining

About the business

Dedes Waterfront Group is the culmination of 35 years in hospitality as a family run business.

Known for being built on simple principles of impeccable service and food, we are also known for the wonderful waterfront locations all Dedes Group venues share. Exceeding guest expectations is our aim, and where else better to do so than on one of the world's most beautiful harbours!

Our range of award winning venues include:

Deckhouse, Woolwich; View by Sydney, Walsh Bay; Flying Fish, Pyrmont; Flying Fish & Chips, Pyrmont; Dedes Events, Abbotsford; Watergrill, Abbotsford, Kirribilli and Cronulla and The Italian Kitchen Miranda, Westfield Miranda

About the role

Be responsible for Events Sales, converting the sales from pipeline to confirmed events across the Dedes Group portfolio.

Key Responsibilities

• Maintaining a high level of customer satisfaction at all times.
• Overall responsibility for the booking of all events including weddings, corporate bookings, product launches, conferences, christenings and other private functions. 
• Meet and greet prospective clients, introducing the venue, quoting, generating proposals and making bookings.
• Handover effectively to coordination team and assist FOH with the preparation of all events.
• Prepare function schedules through Tripleseat as required, hand over to the lead coordinator full operational aspect of the event.
• Provide thorough handover of event notes to FOH and BOH to enable the smooth running of each event.
• Suggest areas of improvement within the venue where you see any inadequacy by way of service or food.
• Increase sales at all opportunities through customer service and provide feedback to the General Manager on customer likes/dislikes to assist with marketing and trends.

• General administration duties related to events including deposits and Tripleseat invoices.
• Actively encourage feedback from all clients and manage conflicts in the appropriate manner.
• Assist the Management team in ensuring that the venue is presentable as a showcase at all times.

Benefits and perks

Dedes Waterfront Group is a dynamic company offering great working conditions and training and development plans can be tailored to you to help you reach your full potential.

This role is based at our Head Office in Woolwich, enjoys complimentary staff parking, Group dining discounts, daytime hours and a fast paced working environment within a small team.

Skills and experience

• Minimum of 3 years experience in a sales role.
• High level of personal morale and appearance.
• Great planning, communication and project management skills and capabilities.
• Fantastic phone manner and experienced administration skills.
• Positive attitude.
• Willingness to foster and promote a cooperative and harmonious working culture.
• Effective, collaborative management style.
• Core values of Excellence, Respect, Integrity, Trust, Honesty and Pride.