Front Office Receptionist - Full Time
Do you have exceptional customer service & interpersonal skills? Are you looking to join a fun & vibrant team in an ever-growing company? Apply now!
Summary about this job
Front Office & Guest Services
Company: TFE Hotels
Location: ACT
Work type: Full Time
Salary: n\a
Phone: +61-7-8498-9671
Fax: +61-8-9490-2826
E-mail: n\a
Site: n\a
Detail information about job Front Office Receptionist - Full Time. Terms and conditions vacancy
Adina Serviced Apartments Canberra, James Court
Adina Serviced Apartments are high quality serviced apartments that offer guests a comfortable home away from home. As an Adina Team Member, you make that possible with friendly service and a can-do attitude. Adina combines attentive hotel service with the privacy of serviced apartment living. Guests range from business travelers to families on holiday who want access to their own kitchens and laundries. Adina also features lifestyle facilities and gardens. When it's time for guests to explore, you'll provide tips about where the good coffee, food and local attractions can be found. We've been welcoming guests for over 30 years, and if a position here sounds perfect for you, we'd love to welcome you too.
About The Role
Could you be our new Front Office Receptionist at Adina Canberra, James Court?
You'll have the responsibility of being the face and voice of our wonderful hotel. First impressions count and that's where you'll shine. You'll greet new arrivals, answer calls from guests, assign rooms and organise payments, all with a breezy can-do attitude and a warm smile. You'll know the local area like the back of your hand, giving clear directions and insightful advice. You'll have a complex combination of skills that encompass a laser focused attention to detail, and even the occasional bit of peacekeeping where you'll resolve issues to the impressed satisfaction of all concerned. For you, it's all in a day's work, and you can't wait to see what tomorrow will bring.
More About You
- You have the ability to work independently and you acknowledge that your work is a key part of the team that delivers memorable moments
- Your grooming and personal presentation sets you apart from the herd
- You have a mindset to make fearless decisions
- You are adventurous and love to explore different experiences by performing shift work, working weekends and public holidays
- While a Microsoft Office geek is not a necessity the knowledge to use these tools will give you an advantage
- You have experienced the advantage of hotels operational systems and possess knowledge of Protel/Opera.
Opportunities To Grow
As a TFE Team Member, you'll be part of a hugely successful Australian-based company. TFE Hotels is a leading international hotel operator and the fourth largest in Australia. TFE Hotels' brands include Adina Apartment Hotels, Rendezvous Hotels, Travelodge Hotels, Vibe Hotels, Medina Serviced Apartments and The TFE Hotels Collection including Hotel Kurrajong in Canberra.
It means opportunities to be creative, innovative and grow with the company across a wide network of hotel brands and locations, with generous team member benefits as well.
We aim to meet our customer's needs with honesty, integrity and care. That requires a commitment to continuous team member training and development, succession planning and career guidance because we know it makes our hotels better places to stay. It's working. With more than 50 years in hotel ownership, management and development, TFE has more than 2200 team members in 70 key properties around the world.