Guest Services Agent

All vacancies of AustraliaHospitality & TourismGuest Services Agent

Responsible for providing a superior level of services to our guests at our stunning Port Stephens property.

Summary about this job

Front Office & Guest Services

Company: The Wests Group Australia

Location: Newcastle, Maitland & Hunter

Work type: Casual/Vacation

Salary: n\a

Phone: +61-3-7468-1970

Fax: +61-8-5128-5539

E-mail: n\a

Site:

Detail information about job Guest Services Agent. Terms and conditions vacancy

  • Port Stephens Location
  • Great Employee Benefits
  • Fun dynamic team

About us

The Anchorage Hotel and Spa is a luxury resort located in the picturesque Port Stephens, providing guests with a stunning base for activities such as whale watching, sailing, exploring the local coastline or simply relaxing by the pool. The property offers world class experiences through the culinary creations of the Wild Herring and Galley Kitchen and five star indulgence at Spa Lucca.

About the position

This position is responsible for providing a superior level of services to our guests at our stunning Port Stephens property. Duties include processing Check-ins and Check-outs, front of house administration, processing payments for accounts, assisting guests with local information and going above and beyond guest expectations.

About you

You take a professional approach to your customer service and thrive on going above and beyond to ensure guests have a memorable stay. You have a background in a similar role and are available to work across all shifts in a seven day roster.

What we offer

Looking for a sea change? Seeking a work/life balance? This position can offer you the opportunity to live and work around a beautiful holiday location. We can offer stable employment along with great employee benefits.

Ready to join the team? Apply now!

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