Full-time Hotel Manager

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Full-time Hotel Manager

Summary about this job

Front Office & Guest Services

Company: Chancellor Apartments

Location: Gold Coast

Work type: Full Time

Salary: Annual salary of $53,910.00 plus superannuation

Phone: +61-7-1232-1984

Fax: +61-3-1583-9819

E-mail: n\a

Site:

Detail information about job Full-time Hotel Manager. Terms and conditions vacancy

MC Lakeside Property Investments Pty Ltd trading as Lakeside Executive Apartments: 1-7 Moores Crescent, Varsity Lakes, QLD, 4227

 

Requirements:

  • Tertiary qualification in management 
  • Training in hotel managerial position is essential
  • Exceptional communication skills

 

Hotel Manager main duties are, but not limited to the following:

  • Plan and organize accommodation, catering and other hotel services
  • Manage, supervise and service guests, tenants and owners
  • Promote and market the business
  • Manage budgets and financial plans and control expenditure
  • Maintain statistical and financial records
  • Set and achieve sales and profit targets
  • Analyze sales figures and devise market and revenue management strategies
  • Recruit, train and monitor staff
  • Plan work schedules for individuals and teams
  • Meet and greet customers
  • Deal with customer complaints and comments
  • Address problems and troubleshoot accordingly
  • Ensure events and conferences run smoothly
  • Supervise maintenance, supplies, renovations and furnishings
  • Deal with contractors and suppliers
  • Ensure security is effective
  • Carry out inspections of property and services
  • Ensure compliance with licensing laws, health and safety and other statutory regulations
  • Complete daily and end of month balance
  • Correspond with the Body Corporate and Committee
  • Maintaining a safe environment with proper lighting, signage, and disability access
  • Drafting and updating emergency plans and evacuation procedures
  • Overseeing security, fire prevention, and other safety systems
  • Scheduling regular building maintenance and janitorial services
  • Contracting professionals for repairs as needed
  • Ensuring that occupants are provided with proper utilities
  • Monitoring building maintenance budgets
  • Arranging for building improvements
  • Overseeing contractors and inspecting completed jobs
  • Supervising grounds staff
  • Hiring employees or contractors as needed to maintain, repair, or improve the property
  • Providing training for building employees as needed
  • Evaluating employee performance and providing direction, correction, or additional training to ensure proper maintenance of the building
  • Scheduling contractors and employees
  • Resolving complaints, problems, and requests from building tenants
  • Assisting with emergency response and evacuations
  • Maintaining records of tenants
  • Inspecting the building frequently for signs of damage or wear

 

Qualities of our ideal candidate would include:

  • Strong organizational skills
  • Strong PC skills
  • Ability to juggle tasks simultaneously
  • Show attention to detail
  • Show initiative and be a problem solver
  • Be enthusiastic and friendly
  • Have a good work ethic and be of professional appearance
  • Exceptional interpersonal skills
  • Ability to correspond with tenants, guests and owners VIA email
  • Available to work weekends and public holidays.

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