Full-time Hotel Manager
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Full-time Hotel Manager
Summary about this job
Front Office & Guest Services
Company: Chancellor Apartments
Location: Gold Coast
Work type: Full Time
Salary: Annual salary of $53,910.00 plus superannuation
Phone: +61-7-1232-1984
Fax: +61-3-1583-9819
E-mail: n\a
Site: n\a
Detail information about job Full-time Hotel Manager. Terms and conditions vacancy
MC Lakeside Property Investments Pty Ltd trading as Lakeside Executive Apartments: 1-7 Moores Crescent, Varsity Lakes, QLD, 4227
Requirements:
- Tertiary qualification in management
- Training in hotel managerial position is essential
- Exceptional communication skills
Hotel Manager main duties are, but not limited to the following:
- Plan and organize accommodation, catering and other hotel services
- Manage, supervise and service guests, tenants and owners
- Promote and market the business
- Manage budgets and financial plans and control expenditure
- Maintain statistical and financial records
- Set and achieve sales and profit targets
- Analyze sales figures and devise market and revenue management strategies
- Recruit, train and monitor staff
- Plan work schedules for individuals and teams
- Meet and greet customers
- Deal with customer complaints and comments
- Address problems and troubleshoot accordingly
- Ensure events and conferences run smoothly
- Supervise maintenance, supplies, renovations and furnishings
- Deal with contractors and suppliers
- Ensure security is effective
- Carry out inspections of property and services
- Ensure compliance with licensing laws, health and safety and other statutory regulations
- Complete daily and end of month balance
- Correspond with the Body Corporate and Committee
- Maintaining a safe environment with proper lighting, signage, and disability access
- Drafting and updating emergency plans and evacuation procedures
- Overseeing security, fire prevention, and other safety systems
- Scheduling regular building maintenance and janitorial services
- Contracting professionals for repairs as needed
- Ensuring that occupants are provided with proper utilities
- Monitoring building maintenance budgets
- Arranging for building improvements
- Overseeing contractors and inspecting completed jobs
- Supervising grounds staff
- Hiring employees or contractors as needed to maintain, repair, or improve the property
- Providing training for building employees as needed
- Evaluating employee performance and providing direction, correction, or additional training to ensure proper maintenance of the building
- Scheduling contractors and employees
- Resolving complaints, problems, and requests from building tenants
- Assisting with emergency response and evacuations
- Maintaining records of tenants
- Inspecting the building frequently for signs of damage or wear
Qualities of our ideal candidate would include:
- Strong organizational skills
- Strong PC skills
- Ability to juggle tasks simultaneously
- Show attention to detail
- Show initiative and be a problem solver
- Be enthusiastic and friendly
- Have a good work ethic and be of professional appearance
- Exceptional interpersonal skills
- Ability to correspond with tenants, guests and owners VIA email
- Available to work weekends and public holidays.
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