Front Office Receptionist & After Hours Onsite Manager

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Quest Bunbury now has an exciting opportunity available for a Front Office Receptionist plus After Hours Onsite Manager.

Summary about this job

Reservations

Company: Quest Bunbury

Location: Bunbury & South West

Work type: Casual/Vacation

Salary: $20 - $29.99 per hour

Phone: +61-8-5878-8127

Fax: +61-8-9405-5417

E-mail: n\a

Site:

Detail information about job Front Office Receptionist & After Hours Onsite Manager. Terms and conditions vacancy

  • Come work for a successful and established accommodation provider
  • Great employment conditions
  • Close knit, well established, friendly team

Quest Apartment Hotels is the largest and fastest growing serviced apartment brand in Australasia with a network of over 160 franchised properties across Australia, New Zealand and Fiji.  With a 30 year history, Quest leads the market in providing accommodation solutions for the extended stay corporate traveller among Australia’s top 500 corporates, and is well positioned for further expansion in line with a JV partnership with global hotel group, The Ascott Limited.  

Quest Bunbury is a 52 room property located in Bunbury, opposite Koombana Beach and a 10 minute walk to Bunbury's CBD.  The property opened in 1999 and has won multiple industry awards. Quest Bunbury provides accommodation to both corporate & leisure markets and with its Studio, One, Two & Three Bedroom Apartments is ideally suited to meet all room type requirements.

Quest Bunbury now has an exciting opportunity available for a Front Office Receptionist plus After Hours Onsite Manager to join its team on a casual basis working  approximately 34 hours per week.

The Role

Involves all aspects of front office reception, including providing friendly, personalised customer service in responding to accommodation enquiries, promoting the business to achieve accommodation sales, processing reservations and ensuring full and accurate data capture, assisting corporate and leisure guests (eg check in, explaining hotel facilities and location, check out), and ensuring the smooth running of the reception desk. The After Hours Onsite Managers role requires the successful applicant to reside onsite at Quest Bunbury in the Two Bedroom Managers residence and deal with any issues arising outside of reception opening hours.

The Ideal Candidate

Will demonstrate a passion for customer service and ensuring a positive experience for all guests, strong skills in promoting and selling accommodation services and facilities, excellent communication, interpersonal and time management skills, experience with front office booking systems, a keen eye for detail, high standards of personal presentation, and a highly team orientated ethos. Have confidence to action situations as per policy and procedure on an independent basis.

Previous front office reception experience in a hospitality, travel or tourism environment would be highly regarded, as would other types of customer facing roles eg retail. 

The successful applicant must be available to work shifts, weekends and public holidays, and have entitlements to work in Australia.

The Opportunity

The role presents a great opportunity to work with a close knit, well established, stable, friendly team under the banner of the highly successful and established Quest brand.

Terrific working conditions are on offer, including provision of a corporate uniform, staff, family and friends rates for leisure accommodation with Quest nationally, onsite parking and participation in learning and development activities with Quests National Training Department.

 

Applications

To apply, please direct your letter of application and CV to Ron Schroeder, Franchise Manager.  Questions and further information can be obtained by telephoning Ron on 0409 286 068.

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