Front of House Supervisor

Summary about this job

Detail information about job Front of House Supervisor. Terms and conditions vacancy

• August start, 12 month opportunity
• Located at new F23 Administration Building
• HEO 5.1 - $50.21 per hour

About the opportunity  

The Front of House Supervisor is responsible for the ongoing supervision of the business unit and the ongoing coaching and training of staff at Forum Restaurant with a strong focus on exceeding customer expectations. The Supervisor will be required to ensure:

• Superior workplace management in ensuring the restaurant is well presented, compliant with Responsible Service of Alcohol (RSA) requirements and all appropriate cash handling and weekly paperwork requirements are met
• Staff supervision by providing continual leadership, development and motivation of team members including customer service training as per the training matrix
• Service management in accordance with the review and assurance of food, beverage, and restaurant goods care
• Service improvements by being proactive in recommending areas of improvement and change to the Manager when required

About you 

The University values courage and creativity; openness and engagement; inclusion and diversity; and respect and integrity. As such, we see the importance of recruiting talent aligned to these values and are looking for an Executive Chef who possesses: 

• 2+ years’ previous management experience in a high paced café / restaurant environment
• 2+ years’ experience working with commercial coffee machines in a high volume environment (using at least 10kgs of beans per day)
• 1+ years’ of previous demonstrated supervisory experience of at least 5 staff
• The ability to make great coffee and help others to improve their coffee skills
• Ability to coach and mentor staff to achieve set training and development needs
• Demonstrated understanding of excellent customer service and high level of verbal and written communication skills
• Strong organizational and problem-solving skills
• Strong computer skills/experience in using a complex point of sale system
• Understanding of HACCP procedures or food safety programs

Qualifications and/or Certifications are required for the successful candidate: 

• Current Responsible Service of Alcohol (RSA) photo card and certification

About us 

Campus Infrastructure & Services (CIS) is responsible for the built environment of the University of Sydney campuses including the provision of campus services, management of existing assets, planning solutions to operational needs and delivering approved projects in line with the University Strategic Plan and the Campus Improvement Program 2014-2020, which sets out the future direction for the development and improvement of the Camperdown-Darlington campuses.

CIS operates in a precinct matrix structure that aims to provide stakeholders with the highest standards of customer service. The matrix structure is focused around five (5) precincts with each precinct lead by a Precinct Manager (PM). The PM has relationship as outlined in the CIS service catalogue. The PMs act as the client advocate between the University’s diverse stakeholders and the CIS operational teams.Since our inception 160 years ago, the University of Sydney has led to improve the world around us. We believe in education for all and that effective leadership makes lives better. These same values are reflected in our approach to diversity and inclusion, and underpin our long-term strategy for growth. We’re Australia's first university and have an outstanding global reputation for academic and research excellence. Across our campuses, we employ over 7600 academic and non-academic staff who support over 60,000 students.

We are undergoing significant transformative change which brings opportunity for innovation, progressive thinking, breaking with convention, challenging the status quo, and improving the world around us.  

Visit sydney.edu.au/recruitment and search by the reference number to apply. Please note: visa sponsorship is not available for this position


Closing date: Wednesday July 25 2018 

The University of Sydney is committed to diversity and social inclusion. Applications from people of culturally and linguistically diverse backgrounds; equity target groups including women, people with disabilities, people who identify as LGBTIQ; and people of Aboriginal and Torres Strait Islander descent, are encouraged. 

© The University of Sydney 

The University reserves the right not to proceed with any appointment.