Customer Service Assistant
To assist in the delivery of customer focused operations at the Urbanest property, Sydney.
Summary about this job
Front Office & Guest Services
Company: Urbanest Pty Ltd
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-7-6466-9757
Fax: +61-3-7009-3553
E-mail: n\a
Site: n\a
Detail information about job Customer Service Assistant. Terms and conditions vacancy
- Multiple vacancies ($52,026 pro rata + Superannuation for FT and PT positions)
- Immediate start
- Generous 25 days annual leave per year (pro rata for FT and PT positions only)
Urbanest is student living made better. We are a leading provider of purpose built, owned and managed student accommodation in Australia. We are committed to providing the best service to our customers at all times whilst providing a supported and independent living experience within a modern and purpose built living environment.
We are looking for experienced, motivated and well organised individuals to join our energetic, fast paced Sydney teams. Reporting to the Customer Service Manager, the Customer Service Assistant (CSA) will be the first point of contact for all customers assisting in the delivery of customer focused operations including customer service, leasing and marketing and financial administration of customer accounts.
Self starter. Optimist. People person. Effective communicator. Team player. Flexible. Passionate about delivering consistent customer service.
If these are the terms you use to describe yourself, we would love to hear from you. We have Full Time and Part Time openings in our Sydney team. To be successful in joining the team, you will be able to demonstrate our company values of Integrity, Commitment and Energy. Apart from these personal traits, you will also have:
- Experience of working in a customer facing role (preferably in a team);
- Experience of Accommodation or Customer Management System software;
- High level skills in Microsoft Office.
In return for your hard work, we will reward you with the following benefits:
- Generous 25 days annual leave pro rata
- Participation in the annual company bonus scheme
- Plenty of opportunities for personal and career growth
- Structured job specific training to support you in your daily responsibilities
- Amazing team to work with
- Managers who will support you in achieving your performance goals
With multiple sites around Australia, Urbanest is currently in an exciting growth phase. This is a great opportunity for you to join our team and grow with the business.
Please note that all job positions in Urbanest are subject to a criminal history check along with a 'Working With Children' check.
All urbanest staff have a responsibility to understand the important and specific role they play individually and collectively to ensure the wellbeing and safety of all children and young people is at the forefront of all they do and every decision they make.
To apply for this position, click on the apply button or email us quoting reference "CSA1801" at [email protected]. Please include in your application, if you are interested in Full Time, Part Time or Casual Opening.
Because of the volume of applications we receive, we will only be able to contact shortlisted candidates.
No Recruitment Agencies Please.