Front Office All Rounder - Pullman Port Douglas Sea Temple Resort & Spa

Summary about this job

Detail information about job Front Office All Rounder - Pullman Port Douglas Sea Temple Resort & Spa. Terms and conditions vacancy

• Become part of an international Hotel group.
• Work alongside colleagues who create and value an exciting team environment.
• Great career opportunities and a beautiful location.

Do you perceive yourself as creative, extroverted and highly customer orientated?

Do you have previous experience with working in Front Office? If so, Pullman Port Douglas Sea Temple Resort & Spa is currently seeking an experienced Front Office All Rounder.

 

The role offers the successful candidate an opportunity to work in a thriving Front Office department in one of North Queensland’s most beautiful locations. Exposure to and experience in this busy environment suits a dedicated hospitality professional, seeking to join Accor Hotels.

 

A day in the life of a Front Office All Rounder consists of, but not limited to: 

• Providing exceptional customer service by responding to guests requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
• Assist our guests with porterage.
• Participating in training and development programs to enhance your skills and capabilities.
• Promoting and up-selling Resort facilities through strong product knowledge.
• Maintaining a high level of professionalism and ensuring procedures are followed in relation to guest confidentiality and the issuing of room keys.
• Maintaining procedures in relation to credit and cash transactions and accounting documentation.
• Attending to guest requests efficiently and effectively, constantly striving to provide Total Customer Satisfaction.

To be successful in this role, you will have a natural ability to ‘surprise’ guests with your authentic customer service, setting you apart from the rest.  In addition, you will have unlimited work rights in Australia and will be available to work varied shifts from mornings, afternoons and night shifts, including weekends as per our business demands. You have a passion for and experience in the Hospitality Industry and are committed to delivering high levels of customer service.
 

The hotel’s Management team will take a keen interest in your career to get you ready for the future opportunities that will arise whilst working for Pullman Port Douglas.   We will also provide you with competitive salary package, career development opportunities, a fun and rewarding environment, as well as hotel discounts worldwide.

 
Make a difference to your lifestyle and career by applying today.  To find out more about the hotel, please click here.