Conference and Events Operations Manager

Summary about this job

Detail information about job Conference and Events Operations Manager. Terms and conditions vacancy

• Do you want to manage a hands-on team in a state-of-the-art facility?
• Do you enjoy the challenge of working in a dynamic and fast paced environment?
• Are you a hands on leader with experience in events and hospitality?

A rare and exciting opportunity at Accor’s Iconic MGallery by Sofitel Fairmont Resort Blue Mountains, located just 90 minutes west of Sydney has become available. We are currently seeking a Conference & Events Operations Manager to join our team. In this role you will be responsible for leading the Conference & Events Operations team on a day to day basis.

Reporting directly to the Food and Beverage Manager, you will be responsible for working closely with our Kitchen team, Conference and Events Sales team, liaising with clients and maintaining exceptional customer service with all stakeholders within the hotel.

• Organize and control the day to day operations of the function facilities, which involves set-up and pack down of conferences and events.
• Assist function guests with any queries they may have during the events.
• Fully manage the detail of each event from start to finish to ensure guest expectations are met.
• Assist with rostering staff to meet function needs whilst managing labour costs.
• Effectively communicate with relevant departments in association with the functions in particular the sales and marketing department who are responsible for function bookings.
• Ensure smooth, efficient and courteous service to the guests during functions.
• Assist with performance evaluations for all staff.

You must have a minimum of 2 years’ experience in an Assistant Manager role within the conferencing and events industry.  You are a creative individual with a limitless appetite for challenge. Thinking outside of the square will be a natural instinct for you. You enjoy hospitality and the challenge of exceeding your guest’s expectations. You are naturally people orientated as this role requires you to liaise with variety of different groups at varying levels within our organisation.

In return we will provide you with a competitive salary package, complimentary onsite parking, dry cleaning, duty meals, company discounts worldwide and impeccable learning and development opportunities for your future.

This is a great opportunity for an individual experienced in event operations, has strong leadership skills and is hungry to develop their career.