Customer Service Manager
We are seeking an enthusiastic, driven professional with strong leadership values and extensive hospitality experience to join the team
Summary about this job
Management
Company: SS&A Club Albury
Location: Albury Area
Work type: Full Time
Salary: n\a
Phone: +61-7-7604-8040
Fax: +61-7-3280-1215
E-mail: n\a
Site: n\a
Detail information about job Customer Service Manager. Terms and conditions vacancy
SS&A Albury is a premium entertainment venue in the heart of the Albury CBD. Experience the excellent hospitality and friendly customer service.
SS&A has two restaurants catering to small to large groups. The Bistro features your favourite club classics including succulent steaks, schnitzels and burgers as well as an extensive kid's menu and enclosed kid's play area. Zhúzi Asian Restaurant offers authentic Asian flavours in traditional dishes that are sure to please. The Café is fantastic for catching up with friends over a quick bite or quality coffee and cake.
The venue features four bars, each with their own identity, creating four distinct destinations in the one place. The Studio boasts the best free live entertainment on Friday and Saturday nights; enjoy the Aurum Lounge for an upmarket experience; The Locker Room is the region's best sports bar with giant screens and betting facilities; while The Studio Cocktail bar is the premium bar that turns any event into an occasion.
With an outdoor courtyard, plenty of convenient parking plus conferencing and function facilities available, SS&A Albury is the place for Albury/Wodonga locals and visitors to eat, drink and play.
Due to internal movement, we are seeking an enthusiastic, driven professional person who has strong leadership values, works well with a team and is motivated to develop staff and deliver an extremely high level of customer service to our members and guests. You will work a rotating roster over a 4 week rotation, made up of early and late shifts, weekdays and weekends. You will be responsible for overseeing the daily operations and staff across all areas of the SS&A Club.
To be successful:
- Minimum 3 years in a leadership role
- Previous hospitality operational experience in Food, Bar and Gaming areas
- Outstanding leadership and management skills with the ability to coach and mentor staff
- Professional attitude, presentation and grooming
- Current NSW RSA & RCG
- Minimum Certificate IV Hospitality or Management qualification
- Willingness to develop self and others
- National Police Check required
This is a full time, salaried position with in-house benefits
Applications via email to: [email protected] by Friday 27 July 2018
Please include a Cover Letter, current Resume and a completed SS&A Application Form that can be found on our website
http://www.ssaclub.com.au/employment/
Agency Applications will not be accepted – Relevant visa applications may apply