Baristas / Shift Supervisors / Customer Service Gurus

Summary about this job

Detail information about job Baristas / Shift Supervisors / Customer Service Gurus. Terms and conditions vacancy

• Great career opportunities within an iconic Australian brand
• Convenient Brisbane City locations
• Supportive company culture and flexible working arrangements

Are you looking for an exciting career with Australia's favourite coffee?

Here's your chance! Merlo Coffee has dedicated itself to serving premium fresh espresso in Brisbane for over 25 years - Who wouldn't want to be a part of an ever-expanding exciting business?

We are currently looking for experienced Baristas, ideally with supervisory experience, who are passionate about people and quality coffee to embark on an exciting role in our QUT Bar Merlo. 

This exciting opportunity is ideal for those who are looking to grow and expand their experience in the coffee industry - as well as progress into managerial positions. 

The Position:

Initially you will receive the tools and training in a wide variety of areas for the position of Shift Manager. Once the training is complete, some of your key responsibilities will include but are not limited to:

• Staff management: assisting the store manager in directing, training, rostering and organising a team of 10+ staff
• Product knowledge: continuously educating and training staff on coffee, and product knowledge
• Customer service: ensuring customer focused service is maintained by all staff by upholding Merlo's core values
• Financial management: performing day to day cash management, stock management, purchasing and profitability management of site, managing wage percentages and sales targets
• Store Management: maintaining the presentation and daily running of the store to the highest standard, including food safety and OH&S

What you can offer Merlo…

We are looking for an individual with:

• A passion for coffee – join a company that is obsessed with the taste of coffee, single origin beans, the process from crop to cup and teaching customers to brew at home.           
• A genuine love of customer service – this means making customers happy and striving to keep them coming back;
• The desire for career development – as we often internally recruit, we are looking for someone with the desire to step into future managerial roles
• A Can-Do Attitude – this means contributing to a positive workplace culture where nothing is impossible.
• Full availability each week;
• At least two years barista experience, ideally with some shift management/supervisory experience also. 

We understand the importance of investing in our staff... that's why at Merlo we can offer you:

• A highly professional, fast-paced, fun and energetic working environment;
• A fantastic platform for professional growth and support within the coffee industry;
• Extensive knowledge and experience from crop to cup, with in-store training;
• Great platform for career growth.

If you think you would be a welcome addition to the Merlo family, join us in our passion for providing quality coffee and customer service and apply via the link below!

For more information on employment requirements and store locations visit: www.merlo.com.au.