Guest Service Agent/Front Office Receptionist
Quest Docklands is now seeking a Front Office Receptionist to join its enthusiastic and successful team on a full-time basis
Summary about this job
Front Office & Guest Services
Company: Quest Docklands
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-8-5699-1767
Fax: +61-7-8573-1050
E-mail: n\a
Site: n\a
Detail information about job Guest Service Agent/Front Office Receptionist. Terms and conditions vacancy
Quest Apartments Hotels is the largest and fastest growing serviced apartment operator in Australasia with a network of over 140 franchised properties across Australia, New Zealand and Fiji. For over 24 years Quest have provided convenient locations, reliable standards and flexible living conditions for the extended stay corporate traveller who comprise approximately 80% of our client base. Quest is now one of the top 15 serviced apartment providers in the world and is widely recognised as the market leader of serviced apartment accommodation in Australia.
Quest Docklands is now seeking a Front Office Receptionist to join its enthusiastic and successful team on a casual or full-time basis working 38 hours per week with growth opportunities into a Team Leader position.
The position involves all aspects of front office reception, including providing friendly, personalised customer service in responding to accommodation enquiries, promoting the business to achieve accommodation sales, processing reservations, assisting corporate and leisure guests, and ensuring the smooth running of the reception desk.
The successful applicant will demonstrate a passion for customer service, strong skills in promoting and selling accommodation services and facilities, excellent communication, interpersonal and time management skills, experience with front office booking systems, strong attention to detail, and a high standard of personal presentation.
Previous front office/reception experience is essential, ideally in a hospitality/travel/tourism environment. Experience with sales and industry qualifications will be highly regarded.
The successful applicant must be available to work shift, weekends and public holidays.
A competitive wage/salary will be offered.
The position presents a great opportunity to work in a well established, friendly, team environment under the banner of the highly successful and established Quest Group brand.
Applications should include a letter of application and CV. Applications close 25 July 2018.
Applicants must have the right to work in Australia.
To apply, click “APPLY NOW”.