Villa Butler - Crown Towers

All vacancies of AustraliaHospitality & TourismVilla Butler - Crown Towers

You will understand and anticipate the needs of each individual guest to create a personal, attentive and memorable experience.

Summary about this job

Front Office & Guest Services

Company: Crown Perth

Location: Perth

Work type: Casual/Vacation

Salary: n\a

Phone: +61-3-5968-7822

Fax: +61-7-1401-9287

E-mail: n\a

Site:

Detail information about job Villa Butler - Crown Towers. Terms and conditions vacancy

  • Personal Concierge to VIP guests
  • Free meals parking and uniform provided
  • Casual position with competitive pay rate

The exclusive Crystal Club lounge, located on level 15 of Crown Towers, offers guests a dedicated private check-in experience, premium food & beverage offering and concierge services available any hour of the day.  Crystal Club is the entry point to the luxurious Villa accommodation where guests are greeted by a dedicated private butler team and then immerse themselves in the highest levels of hotel opulence.

Your Role:

As a Villa Butler, you will understand and anticipate the needs of each individual guest to create a personal, attentive and memorable experience.   From the time of arrival through to departure of our VIP Villa guests, your priority is to ensure that their satisfaction is achieved at the highest of levels

Your duties will vary from day to day therefore you must be flexible, alert and anticipatory.  This may include planning and coordinating F&B services, handling guest requests and utilising your problem solving skills. You will act as the liaison between our guests and other departments, promoting our services or recommending local attractions or events.

Your Experience:

  • Exceptional customer service with the ability to anticipate the needs of guests
  • Professional and honest behaviour towards respecting confidentiality
  • The ability to establish rapport and maintain positive relations with guests and employees
  • Full availability during nights and weekends
  • Knowledge of Perth and its surroundings including popular tourist attractions
  • Excellent time management skills and the ability to multi task and prioritise
  • Verbal and written communication skills
  • Proven experience as a Butler OR at least one of the below roles:

Doorperson/Porter

Concierge Attendant

Food & Beverage Attendant

Front Office/Guest Services

 

Your Benefits:

  • Structured training plan
  • Complimentary meals while on shift at our staff restaurant
  • Free onsite parking
  • Tailored, high quality uniforms that are dry cleaned for you before every shift
  • Crown accommodation benefits across Perth and Melbourne properties
  • Attractive salary package and career with Australia’s premier luxury hotel

If you feel this opportunity would complement your career to date, apply now at www.crownperthcareers.com.au

For further information please contact Recruitment Enquiries on (08) 9362 8099.

Shortlisted candidates will be required to obtain a National Police Clearance.

As part of Crown’s workplace inclusion and diversity strategy, we strongly encourage applications across all cultural backgrounds, genders and abilities.

 

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