Event Services Floor Manager
There has never been a better time to join The Star Gold Coast team within our Event Services Department.
Summary about this job
Management
Company: The Star Gold Coast
Location: Gold Coast
Work type: Full Time
Salary: n\a
Phone: +61-2-5270-1410
Fax: +61-2-3778-5178
E-mail: n\a
Site: n\a
Detail information about job Event Services Floor Manager. Terms and conditions vacancy
Our vision to be Australia’s leading integrated resort operator is well underway! To help us succeed, we need motivated and inspiring people like you to join us in creating thrilling and memorable experiences for our guests.
The Star Entertainment Group owns and operates The Star Sydney, The Star Gold Coast and Treasury Brisbane. Each property boasts an array of restaurants, bars, entertainment and hotels. Although each property is unique, we possess the same guest centered ideology that drives what we do each and every day.
There has never been a better time to join The Star Gold Coast team within our Event Services Department. When it comes to putting on a show for our customers, you don't get much better than the team at The Star Gold Coast! Our busy Events Department accommodates a range of conventions, exhibitions, functions and special events.
As the Event Services Floor Manager in our premium Conference and Events facility you will be responsible for assisting the Event Services Management team to ensure highest standards of customer service and maximum profitability are achieved and maintained, through effective supervision and monitoring of daily business. You will also actively participate in all aspects of function management from attending client meetings through to the set-up of function venues both on and off-site.
You will also be responsible for assigning and delegating daily responsibilities for the team in accordance with expected business levels and ensure a sense of urgency in responding to daily business requirements.
Have you got what it takes?
The ideal candidate for this role will have:
- Conference and Events management/supervisory experience within a similar high volume premium environment
- Experience with creating and managing a roster of over 100 team members
- A natural leader who loves to develop and grow a service focused team
- Ability to set specific daily performance objectives for all team members and supervise the service flow within the events
- Demonstrated ability in developing productive relationships and managing and driving change
- Highly organised, dedicated and passionate for service
- Exceptional organisational skills and the ability to work under pressure
- Commitment to continuous training and personal/professional development
- A current RSA Statement of Attainment
- Energy, enthusiasm and a can-do attitude
- Flexibility to work a 7-day roster
It’s your time to shine!
The Star, Gold Coast is committed to creating a diverse environment and is proud to be an equal opportunity employer. In exchange for your commitment and dedication you will be provided with unrivalled benefits including parking on site, laundered uniforms, meal on shift, advanced rostering and many other advantages that come with working at world-class integrated resort.