Call Center Clerk

Summary about this job

Detail information about job Call Center Clerk. Terms and conditions vacancy

• Permanent Part time
• 1pm – 6pm
• Heidelberg Location

Dorevitch Pathology is a leading private provider of pathology and diagnostic services throughout Victoria. Our central Heidelberg laboratory is currently seeking experienced Call Center staff to join our professional doctor and patient services team.

Your Skills will include:

• Excellent telephone manner
• Ability to manage incoming calls in a professional and friendly manner
• Strong Customer Service and communication skills
• Experience within a similar role essential
• Previous experience and knowledge of medical terminology an advantage
• Clear, concise and confident verbal and written communication skills
• Excellent attention to detail
• Good computer skills
• Ability to work as part of a team

The roles and responsibilities of this role will include:

• Answering in-bound telephone calls and transferring of calls across the business
• Ability to make outbound telephone calls
• Ad-hoc administration and clerical support as required
• Communicate test results to our Doctor’s, Medical Support Staff and Warfarin Patients

Previous experience an advantage however not essential.

Please send you application along with a cover letter to:

Narelle Balme

Call Centre / Data Entry Manager

[email protected]

Applications close: Friday 13th July