National Service Manager
This is a rare opportunity to manage a team of Service Technicians and enhance the customer experience!
Summary about this job
Management
Company: BTA SALES PTY LTD
Location: Sydney
Work type: Full Time
Salary: Up to $120k p.a.
Phone: +61-7-3362-2994
Fax: +61-7-3279-6157
E-mail: n\a
Site: n\a
Detail information about job National Service Manager . Terms and conditions vacancy
- Market leading and innovative medical device company
- Consistent upskilling and training provided both locally and globally
- Lead and motivate a successful team of Technicians
Whats in it for you?
This global company is offering a competitive salary package of $120,000 + car allowance + tools of trade. To ease you into your responsibilities and to continue supporting your success in this role, extensive training is provided both locally and abroad throughout your tenure to keep you up to date with medical and technological advancements. Additionally, new products are launched regularly. Your Country Manager operates with an 'open door' policy and encourages you to present operational improvements that will improve the function of the service department for the team and to enhance the customers' experience. This is a great opportunity to work with a company where your input is required, respected and seriously considered!
What you will be doing:
As the National Service Manager, you will be responsible for the daily operations of the service department across Australia and New Zealand. Your focus will be to develop the profitability of the service department within budget expenditure limits. You will use your proven ability to successfully manage a team of skilled Service Technicians to influence an ambitious yet fun working culture through both individual and team efforts. Responsibilities include overseeing and managing the scheduling of installations, preventive maintenance, repairs, and field service upgrades as well as the tracking and management of both the teams service performance and the customers' needs. You will utilise your mentor-like management approach to train and up skill your direct reports in all technical aspects of their role as well as customer service, management and their ability to identify sales leads. Most importantly as the National Service Manager it's necessary to maintain and develop employee morale and job satisfaction. This company wants employees to be happy!
Who you will be doing this for:
This globally respected player within the medical aesthetic industry promotes an outstanding business culture built on integrity and trust. This organisation provides the Australian market with the latest, most innovative solutions and technology. Your future team encompasses highly skilled employees who understand that teamwork is essential within this highly specialised field. You will be treated with respect and will be given the flexibility to bring out the best in you and your team.
To apply for this role you must have:
- Proven success in managing a service team preferably in medical device industry
- Bachelor degree in Electronic Engineering, Physics or related discipline
- Exceptional communication skills, both written and verbal
- Strong time management and organisational skills
- Exceptional computer literacy.
You will be highly regarded if you also have:
- Ability to work independently and in a structured working environment.
- Hands-on electrical experience servicing laser equipment preferably within the aesthetics sector.
All you have to do to apply for this exciting role is submit your resume to Gabrielle Camilleri via the "Apply Now" button below. Send your CV ASAP as I will be screening applicants from the moment this ad goes live. If however you want to know more about this unique opportunity or similar sales roles, you can call me for a confidential chat on my direct dial 03 9283 9097.
Only successful applicants will be contacted.