Client Services Co-ordinator (Regional role) - Aged Care
Innovative and growing aged care provider is seeking a driven and customer focussed Admissions specialist to work across multiple sites.
Summary about this job
Medical Administration
Company: NatRec ANZ
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-2-3247-2011
Fax: +61-8-4150-3586
E-mail: n\a
Site: n\a
Detail information about job Client Services Co-ordinator (Regional role) - Aged Care. Terms and conditions vacancy
- Working with an innovative and growing provider of aged care services
- Manage admissions process across 4 homes
- Use your excellent customer service skills and knowledge of aged care admissions
The organisation:
Medium sized aged care provider with homes in the Melbourne metropolitan area. The organisation has a reputation for providing its residents with high quality person centered care in a warm and welcoming homelike environment. With an innovative and thought out strategic plan for future development, the organisation has seen major growth over the last few years and is now needing to expand their Admissions team to allow for more effective and efficient customer focussed service.
The role:
The Regional Clients Services Coordinator/Admissions Coordinator will work across 4 homes (220 beds approx) in the Northern and Eastern suburbs of Melbourne, with the specific purpose of maximizing bed occupancy. You will be responsible for assisting facility managers with organizing events, campaigns and liaising with the local community bodies, hospital, councils etc. and will develop communication lines for families who are considering aged care placements..
Key Selection Criteria and requirements:
- Atleast 2 years Admissions, Sales and Marketing experience within the Aged Care Industry
- Sound working knowledge of relevant legislative requirements pertaining to the Aged Care Act.
- Thorough understanding of Fees and Charges and funding arrangements (ACFI), accreditation, and client assessments processes (ACAS)
- Excellent communication skills and a strong customer focussed attitude.
- Victorian / Relevant State drivers’ license.
- Clear National Police Record Check
For more information regarding this role please contact Daniela Clarke on 0425616291 or to apply please forward CV and covering letter addressing key selection criteria to [email protected]
PLEASE NOTE; ONLY CANDIDATES THAT MEET THE KEY SELECTION CRITERIA WILL BE SHORTLISTED AND CONTACTED.