Casual Medical Receptionist
Fantastic opportunity for a Medical Receptionist to work in a casual role with a team of dedicated and friendly staff
Summary about this job
Medical Administration
Company: Fullerton Health
Location: Melbourne
Work type: Casual/Vacation
Salary: n\a
Phone: +61-7-2450-1476
Fax: +61-2-6155-8040
E-mail: n\a
Site: n\a
Detail information about job Casual Medical Receptionist. Terms and conditions vacancy
- South Melbourne Medical Centre
- Join a dedicated team of friendly staff and doctors
- Support the day-to-day operations of our medical centre
South Melbourne Medical Centre
We have been a long time provider of general practice care in South Melbourne
Our dedicated team of GP’s, nurses, allied health and administrative team focus on providing all our patients with quality healthcare outcomes.
Reporting to the Practice Manager , the position requires an experienced enthusiastic and motivated person who is committed to patient care, exceptional customer service and providing support to our General Practitioners and clinical teams. In this role you will be required to work and contribute as a team member and rotate through a series of roles within the centre to ensure you remain multi -skilled across all operations of the practice. Previous experience within a similar environment would be highly desirable, however is not essential
The successful applicant would be ideally flexible with their availability as our South Melbourne Medical Centre is open the following days and times Monday 8:00 am - 6:00 pm, Tuesday 8:00 am - 6:00 pm, Wednesday 8:00 am - 6:00 pm -Thursday 8:00 am - 6:00 pm Friday 8: am - 5:00 pm, Saturday 9:00 am - 1:00 pm.
Responsibilities
- Welcome and assist patients with enquiries and appointments
- Answer and respond to telephone enquiries in a courteous and professional manner
- Accurately process patient payments via cash, eftpos, HICAPS and direct bill transactions
- Ensure the accurate storage and retrieval of patient and practice records
- At all times maintain confidentiality of patient personal and financial information
- Complete recalls
- Maintain cleanliness of reception area and clinic rooms
- Support the day to day operations of the medical centre
- Support the provision of accurate and timely financial and practice data
- Support the organisational review and personnel management function for the Practice team
- Development of employees to ensure a client service culture
Requirements
- Previous medical reception experience
- Exceptional customer service and teamwork skills
- Commitment to ethical behaviour and conduct
- Excellent verbal and written communication skills
- Ability to empathise with patients
- Previous experience in the utilisation of Best Practice Medical Software
- Previous leadership, supervisory experience in a General Practice environment
As part of the recruitment process candidates may be required to attend a company funded pre-employment medical. or a similar application
An immediate start is available for the successful applicant
South Melbourne Medical Centre part of Fullerton Health Medical Centres, one of Australia's leading primary healthcare providers with 61 clinics located throughout metropolitan and regional centres, comprising 56 medical centres, 4 dedicated skin clinics and a specialist breast clinic
Please note that only suitable candidates will be contacted.