Operations Manager
All vacancies of Australia • Healthcare & Medical • Operations Manager
Based in the Sydney CBD and reporting to the General Manager, you will manage a small team for MLO
Summary about this job
Medical Administration
Company: Medico-Legal Opinions (MLO)
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-2-8550-2362
Fax: +61-2-1390-4714
E-mail: n\a
Site: n\a
Detail information about job Operations Manager. Terms and conditions vacancy
Have you ever walked into a busy medical practice (or any service business for that matter) and 'just knew' that everything was running like clockwork? From the initial appointment, to the way you were greeted at arrival, to the seamless delivery of the service itself. It just worked!.....We all know this this doesn't happen by accident, at the heart of every truly effective service driven business is highly skilled, energised, engaging and focused Operations Manager.
Sound like you? Based in the Sydney CBD and reporting to the General Manager, you will manage a small team of remote typists, report on quality assurance and be responsible for the effective and efficient planning and delivery of MLO's core services each day.
This role will ensure we deliver our services to exceed customer timeliness and quality standards, establish operational controls and KPI'S and coordinate specialist clinics across the country, enhancing and promoting telehealth video conferencing.
Your responsibilities will include the development, implementation and oversight of defined, structured daily operating processes to ensure service delivery is consistent, replicable and efficient.
Development and implementation of process improvement plans - striving to improve in a measureable and action driven way (you have a plan!)
Maintaining an 'up to date' knowledge with all relevant industry trends and legislation, issues and news to support education of both medical providers and internal staff
About you:
Naturally experienced and proven results running small teams will be an advantage, but your success will ultimately be based around your:
High levels of personal Awareness and Accountability;
Naturally experienced and proven results running small teams will be an advantage, but your success will ultimately be based around your:
High levels of personal Awareness and Accountability;
You take personal responsibility for your business results and the development and implementation of a high performance work culture
Understanding of continuous improvement methodologies (or a passionate desire to learn!)
Ability to Set Direction, Gain Commitment (and excitement!) to produce results when leading a remote team - and actually have a bit of fun along the way!
Ability to solve and provide solutions to complex business issues - the glass is always half full!
Communication - strong written and verbal literacy skills
Exceptionally strong communication and people skills - your passionate yet professional influence will create a sense of 'focused calmness' every day!
Above all you will role model the MLO values and behaviours:
Care - You genuinely care for your customer, your colleagues and the community we serve
Accountability - You never lose sight of our goals and get the job done
Team Work - You are collaborative in achieving results for the business - and have fun along the way
Integrity - You are trustworthy, honest and respectful in everything you do
Excellence - You contribute to delivering the WOW factor through outstanding quality & service
We value our teams Health and Wellness with a great program that includes initiatives like on site massages, Free Health Checks and Flu Vaccinations, Oh! and don't forget discounted gym memberships!
Our Culture is alive - recently in our team member survey, our team told us they love that we celebrate and value our diverse & inclusive culture. We were pretty chuffed to here that!
If this sounds like a role and workplace that would bring out the best in you, we'd love you to introduce yourself to us! Please apply with a copy of your current resume.
Understanding of continuous improvement methodologies (or a passionate desire to learn!)
Ability to Set Direction, Gain Commitment (and excitement!) to produce results when leading a remote team - and actually have a bit of fun along the way!
Ability to solve and provide solutions to complex business issues - the glass is always half full!
Communication - strong written and verbal literacy skills
Exceptionally strong communication and people skills - your passionate yet professional influence will create a sense of 'focused calmness' every day!
Above all you will role model the MLO values and behaviours:
Care - You genuinely care for your customer, your colleagues and the community we serve
Accountability - You never lose sight of our goals and get the job done
Team Work - You are collaborative in achieving results for the business - and have fun along the way
Integrity - You are trustworthy, honest and respectful in everything you do
Excellence - You contribute to delivering the WOW factor through outstanding quality & service
We value our teams Health and Wellness with a great program that includes initiatives like on site massages, Free Health Checks and Flu Vaccinations, Oh! and don't forget discounted gym memberships!
Our Culture is alive - recently in our team member survey, our team told us they love that we celebrate and value our diverse & inclusive culture. We were pretty chuffed to here that!
If this sounds like a role and workplace that would bring out the best in you, we'd love you to introduce yourself to us! Please apply with a copy of your current resume.
Responds for Operations Manager on FaceBook
Read all comments for Operations Manager. Leave a respond Operations Manager in social networks. Operations Manager on Facebook, LinkedIn and Google+
Related jobs in Australia: Enrolled Nurse | Dental Nurses Casual Bank | Somserset Cottage Child Care Manager - Temporary Part TIme - Tuesday & Wednesday | Podiatrist | DOCTOR for WINTER/GP/ IN- HOME DOCTOR / AFTER HOURS HEALTHCARE