Specialist Secretary/Team Leader Role (with a twist)

Summary about this job

Detail information about job Specialist Secretary/Team Leader Role (with a twist). Terms and conditions vacancy

• Be part of something more
• Work with innovative solutions
• Uniform and Training Provided

The Opportunity:

A fantastic opportunity has arisen for a professional, hands-on, experienced Healthcare Specialist Secretary/Team Leader to join VMORE. The successful candidate will exemplify a high level of motivation, emotional intelligence and proactively work to continue the success and growth of VMORE and its valued clientele.

This role is a unique and rare opportunity for a healthcare administration professional to grow their career within a company that values people, is technologically progressive and committed to delivering exceptional provider and patient services. 

Reporting to the Managing Director you will be responsible for overseeing the West Perth office and working virtually alongside our team in our Brisbane office.  Success in this role can lead to the company investing in your ongoing education in leadership and management, along with unique career opportunities.

The Position:

The position involves remotely managing and coordinating the day-to-day administrative requirements for multi-disciplinary specialists.  As the service is provided offsite to our clients, strong communication, literacy and numeracy skills are essential. The role includes but is not limited to:

• Maintaining and improving the integrity of our systems
• Maintaining a quality secretarial service to our Specialists
• Managing day to day schedules and tasks of our Specialists
• Providing patients with a personal approach via a virtual delivery mode
• Be an ambassador for the company and our clientele
• Participate in marketing activities to promote both VMORE and clientele

The Hours:

VMORE Business hours are 9:00am to 5:00pm Monday to Friday.  We work collaboratively with our team and endeavour to provide flexible working conditions, subject to operational requirements. 

The Remuneration:

Remuneration will be based on experience and hours.

Applicants must:

• Believe in providing an exceptional customer experience
• Know that going above and beyond for patients and providers can ease the confusion and stress of the patient journey
• Demonstrate considered judgement and decision making ability
• Be a serious multi-tasker, but manage this with a sense of humour.  
• Ability to communicate well via telephone and digital media. 
• Be technologically savvy or have strong computing skills
• Be organised and have high-level attention to detail
• Be focused on making sure the healthcare provider has all the key information at hand to provide consulting and treatment services in a timely manner
• A MINIMUM of 1-2 years' experience in a private healthcare team leader or similar management role
• Have the ability to work autonomously or as part of a team
• A passion for learning, technology and customer service
• A strong understanding of the Australian healthcare system 
• An understanding or commitment to follow 'best practice' policies and processes
• Working knowledge of medical industry software 

Your application:

IMPORTANT: To have your application considered and not immediately rejected, you MUST:

• Apply ONLY via Seek
• Include your RESUME and the details of two referees
• A COVER LETTER, which clearly articulates why you would like to work with us and how you can contribute to the role
• Provide the above in PDF format only.  Documents submitted in Word format or via a link will not be opened and will be immediately rejected.

The Interview:

Interviews will be conducted via video with our Managing Director. 

About VMORE

VMORE is a leading national virtual support service for healthcare providers in the private healthcare environment.  VMORE pioneered the national virtualised support model for private healthcare specialists in 2007. Not only have we refined the model, we continue to pilot new innovations and implement key solutions to benefit our clients and their patients.