Front Office Coordinator

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This is for a Front Office Coordinator Permanent Part Time role, three/four days a week plus some Saturday mornings.

Summary about this job

Dental

Company: Private Advertiser

Location: Perth

Work type: Part Time

Salary: n\a

Phone: +61-7-2655-4182

Fax: +61-3-7437-8852

E-mail: n\a

Site:

Detail information about job Front Office Coordinator. Terms and conditions vacancy

About the business

We are a relatively new high-end practice with one very experienced Principal Dentist and specialise in general and cosmetic dentistry including veneers, whitening, Invisalign and anti-wrinkle treatments. In this role you will work closely with our friendly Team to deal with all day-to-day operational requirements of the surgery. 

About the role

This is for a Front Office Coordinator Permanent Part Time role, three/four days a week plus some Saturday mornings, an excellent hourly rate and professional development are offered as part of this role.

In this role you will be responsible for:

  • Providing exceptional customer service
  • Managing the Appointment Book and Active Maintenance / Recall System, ensuring the appointment book is full
  • Identifying, reviewing and trouble-shooting operational front desk issues
  • Accurate billing and accounts management and account reconciliation
  • Reviewing, developing and implementing SOP's
  • Liaising with staff, suppliers, patients and various stakeholders

Benefits and perks

Excellent hourly rate and professional development are offered as part of this role.

Skills and experience

To be successful in these role you will need to have:

  • Minimum 2 years dental reception experience, with appointment booking and optimization skills
  • Outstanding telephone, communication and customer service skills
  • Excellent computer skills with at least medium level MS Word, Excel and PowerPoint skills 
  • A passion for people, a personable approach and a positive attitude 
  • A Friendly demeanour with excellent presentation
  • Attention to detail as well as an ability to take initiative
  • Dental software experience, ideally Ultimo
  • Invisalign knowledge & experience an advantage
  • Available to start immediately

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