Referral Engagement Manager-QLD

Summary about this job

Detail information about job Referral Engagement Manager-QLD. Terms and conditions vacancy

The Role

If you are an experienced sales professional looking for an opportunity to step into a part management/sales role, then this is a unique and exciting role which offers customer facing and management responsibilities. 

The primary purpose of the role is to increase awareness of the benefits of GenesisCare’s Cardiology, Sleep and Respiratory Medicine services amongst medical professionals, and to directly promote our service offerings to existing and potential referrers, while building meaningful relationships with them over time. This role is responsible for increasing referral activity, in addition to leading and supporting the state referrer team.

This role will report to the National Referrer Engagement Manager, and will work closely with the Doctor group at GenesisCare to ensure communications and strategic business objective activities are delivered in a coordinated manner.

The referral team is responsible for delivering referrer engagement activities to a sophisticated medical network. In partnership with the network the team provides access to, and management of high quality health services.

Key Responsibilities:

• Develop, maintain and build networks in General Practice, Specialty care and other relevant medical community areas through regular interactions with existing and potential referrers, and influencing healthcare professionals with the aim of generating referrals and maintaining/building referrer relationships
• Monitor key marketplace, competitor and business indicators and suggest appropriate corrective action steps if necessary
• Understand the relevant referral care pathway for patients (including Multi-Disciplinary Team’s), in each disease indication and geography
• Take a CRM driven approach to referrer engagement, including tracking of meetings, creating and updating profiles of referrers, and data analysis of referral trends and tools to identify opportunities
• Contribute to the development and delivery of events, focussing on maximising the depth of relationship with referrers
• Lead and support your team to build a culture of performance and accountability

What we are looking for:

• A can-do attitude, with a strong team culture focus, demonstrating behaviours in accordance with our organisation’s values
• A natural leader, who has high emotional intelligence, and a willingness to organise and prioritise time effectively
• Exceptional communication skills with the ability to engage at all levels, including clinical staff
• A high performer, with a strong work ethic and attention to detail
• Highly driven with the ability to work both autonomously and as part of a broader team
• Tertiary qualifications in science, health related, or business field is highly regarded
• Strong existing relationships and knowledge of local catchment specialists, GPs, hospital management, and MDTs
• Solid pharmaceutical or health specialist sales experience in Australia
• Proven ability to build consultant level peer-to-peer relationships with clinicians and other healthcare professionals

What we are offering

This is a rare opportunity to join a high performing team and take on a newly created role that plays a key part in shaping the strategic and tactical future of the referral engagement program. With a remuneration package that includes super, tools of trade, company car/allowances and bonus, this role promises an excellent challenge, a rewarding experience and career pathway opportunities.

How to Apply

If you feel this role aligns with your experiences and values, please email your resume and cover letter by clicking the apply button

Applications close 20 July 2018 and will be treated in the strictest of confidence.