Receptionist/ Administrator

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Receptionist needed for busy private Psychology practice. Be part of a dynamic team!

Summary about this job

Psychology, Counselling & Social Work

Company: The Lighthouse Psychology Practice

Location: Sydney

Work type: Contract/Temp

Salary: n\a

Phone: +61-8-3206-4893

Fax: +61-7-8421-6121

E-mail: n\a

Site:

Detail information about job Receptionist/ Administrator. Terms and conditions vacancy

The Lighthouse Psychology Practice is a privately owned and beautifully presented specialist psychology practice that delivers mental health services to South West Sydney areas, with clinics in both Campbelltown and Moorebank. Our team is dedicated to providing evidence based practice that is both timely and affordable to treat a wide range of mental health concerns.

We are currently seeking an enthusiastic and personable receptionist to join our friendly and skilled administrative team, for a 3-month contract role (with a view to extend). Applicants must be available to work 9am-5pm for 3-4 days per week from either of our practice locations. 

The successful applicant will be enthusiastic, well-groomed and friendly, be invested in being a representative of our practice, quick thinking and supportive of the needs of a growing business. They will be professional and empathic to the needs of clients and referrers, responsible for maintaining our commitment to high-quality mental health care and customer service. The role will involve following direction, adhering to our policies and procedures, working within a team as well as independently; and will include the following administrative tasks:

  • Practice front desk duties
  • Billing, processing Medicare rebates and invoicing
  • Managing client bookings and Psychologist schedules
  • General administrative tasks including banking, posting, photocopying, cleaning etc

Extraordinary English and grammatical skills are mandatory, with impeccable accuracy and grammatical production in all documents; as well as strong communication skills with clients, referrers, Director, reception staff and within the Psychologist team.

Essential Criteria

            Must be available 2-3 days as specified above with flexibility to cover additional shifts on occasion as required. 

            Medical reception experience

            Must be fluent and very clearly spoken in English, with a warm and professional phone manner

            Strong customer service skills with an ability to work well under pressure

            Reliable, energetic, well presented and professional at all times

             Strong organizational skills

             Proficiency in Word, Excel, Powerpoint and data entry

            A quick learner with a "can do" attitude, and excellent team working skills

Desirable Criteria 

             Experience using practice software

            Knowledge of Psychology services, ethics and codes of conduct.

 

Applications close 20th August 2018       

Email Grace Smith (Acting Practice Manager) at [email protected]

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