Intake Officer
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The Intake Officer has a key role in providing clients and other stakeholders with information about mecwacare services.
Summary about this job
Other
Company: mecwacare
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-2-2446-3247
Fax: +61-2-5887-8071
E-mail: n\a
Site: n\a
Detail information about job Intake Officer. Terms and conditions vacancy
- Exciting New Role!
- Full Time Position- 3 Year Contract
- Generous Salary Packaging Options
Intake Officer
- Exciting New Role!
- Full Time Position- 3 Year Contract
- Malvern Location
- Generous Salary Packaging Options
The Intake Officer has a key role in providing clients and other stakeholders with information about mecwacare services. The Intake Officer is responsible for managing referrals via the My Aged Care (MAC) portal and responding promptly to all enquiries and referrals. The position will ensure a responsive and proactive intake service and excellent customer service to grow mecwacare’s client base.
To be successful in this role you will have:
- Demonstrated excellence in customer service
- Demonstrated attention to detail in administrative tasks
- Demonstrated ability to work in a fast-paced environment
- Knowledge of Windows computer applications, including word processing, spreadsheets, Carelink Plus, MAC portal and data base programs
- Excellent written and verbal communication
Desirable:
- Relevant qualifications in a health-related discipline, or other qualification with relevant experience in community or aged care service provision
- EEN/RNs favourably considered
- Knowledge and experience in a range of funded programs e.g. Commonwealth Home Support Program (CHSP),Home and Community Care (HACC),
- Sound knowledge of community service principles and processes
mecwacare offers opportunities for professional development, with an ongoing learning culture and supportive team environment. If you are looking for a caring work environment, are driven to provide high quality care and wish to benefit from our generous salary packaging options, please contact us. All successful applicants will need to undergo a Police Check.
Enquires to Susan Camilleri, General Manager- People & Culture on 8573 4814
Application Closes: 9.00am, Monday, 23 July 2018.
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