Medical Receptionist - The Integrated Medical Centre (TIMC)

Summary about this job

Detail information about job Medical Receptionist - The Integrated Medical Centre (TIMC). Terms and conditions vacancy

Full-time + ADO

Including evening and weekend shifts

Base hourly rate $23.65

Not for Profit 'Salary Sacrificing' benefits on top of your salary

Located in lively Fitzroy North, TIMC is an innovative social enterprise; a private billing medical practice with 100% of our profit used for the benefit of community health. We put our people first, not just our patients. We recognise that our success is a direct reflection of our people, so we've created an environment that facilitates professional development, knowledge exchange and learning. This is so our people can confidently deliver exceptional service and care as experts in the industry.

As our Medical Receptionist you're the first point of contact for people who visit TIMC. Our clinic has 6 GPs, podiatry, physiotherapy and psychology. Our doctors specialise in pregnancy care, women's health, occupational health and skin cancer detection and prevention. You will be responsible for the reception and waiting area and providing administrative assistance to our health care providers. This is a people focused and essential team member role. This position demands the provision of high quality customer service when responding to all enquiries whether in person or by telephone.

You will value interacting with other professionals and thrive working in a supportive culture founded on teamwork, integrity and social responsibility. To be successful in this role you have the following attributes:

• Ability to relate to people, enjoy customer service and be quality focused;
• Well-developed interpersonal skills and demonstrated ability to work autonomously or part as a team;
• Interest in and willingness to respond to the needs of people with different needs;
• Appropriate IT skills, plus have the ability to adapt to new systems quickly;
• Ability to undertake administrative tasks as instructed and it the time allocated;
• Ability and willingness to work evenings and weekend shifts; and
• CPR training within the last 12 months and current Victorian Drivers Licence (desirable).

Our team believes passionately that everyone deserves the very best treatment and are committed to providing exceptional service and patient care in a relaxing, trusting and respectful environment.

Who is TIMC and who is cohealth?

For more information about TIMC and the services provided, please visit integratedmedical.com.au. For more information about cohealth visit cohealth.org.au

This position will be paid under the Victorian Stand-Alone Community Health Services (Health and Allied Services, Managers and Administrative Officers) Multiple Enterprise Agreement 2011-2015, Clerical Worker, Grade C, Year 2

To be considered for the role, you must provide a CV demonstrating your skills and experience relevant to the position description, along with a cover letter that answers these questions:

• Why are you applying for this job? (Suggested word limit: 200 words)
• What skills and experience do you bring to this role? (Suggested word limit: 300 words)
• Tell me about a challenging situation you experienced with a patient and how you handled it? (Suggested word limit: 200 words)
• Can you provide an example of a time where you have demonstrated excellent customer service? (Suggested word limit: 300 words)
• Tell us about a time when you dealt with a client from a different cultural background with little or no understanding of English. What did you do to ensure they understood you/you them? (Suggested word limit: 300 words)

Applications close on 29th July @ 10.00pm

People accepting employment with cohealth are unable to access our services, some exemptions may apply.

Applications from people of culturally and linguistically diverse backgrounds; equity target groups including women, people with disabilities, people who identify as LGBTIQ; and people of Aboriginal and Torres Strait Islander descent, are encouraged.

The suitable applicant will be subject to the relevant pre-employment checks for appointment to positions (including provision of a valid Working with Children Check clearance number and criminal record history check)

To apply for this job go to: www.cohealthcareers.org.au/Jobs/ & enter ref code: 4252955.

Internal reference P0164