Retirement Village Manager

ABOUT THE ROLE:
• Permanent Full Time role.
• The Retirement Village Manager is responsible for overseeing the operations and sales/rental of both our Villa Maria and Edgewater villages. This includes the supervision of village maintenance, gardening schedules and liaising with external contractors.
• The Retirement Village Manager will undertake the day to day administrative tasks of the villages and will ensure that both villages will operate within budgetary constraints.
• The Retirement Village Manager will assist wth the development of policies and procedures relevant to the villages and compliance with organisational policies.
• Work with Department of Housing, Department of Commerce, Bond Administrator and Centrelink with providing accommodation for eligible pensioners on Rent Assistance Programs.
• Reporting to the General Manager of Retirement Villages, the Village Manager will work with Finance to ensure both villages meet legislative requirements for financial reporting..
• Be part of local Community Engagement, Event Coordination, Marketing, Sales and Property Management for both villages.
• As the first point of contact for future residents, the person will need to deliver a high standard of customer service, outstanding communication and excellence in building and maintaining relationships.

WHAT WE OFFER:
• Values driven culture
• Salary packaging benefits
• Leadership Capability Framework to support your career progression and development
• Camp Australia School Holiday Program
• Thrive @ Mercy – our health & wellbeing hub supporting you to be the best you can be
• Stepping Stones – our flexibility framework supporting your growth and work life balance
• Fully funded childcare referral service

To find out more about these exciting initiatives, please visit Mercy Health Careers homepage (http://careers.mercy.com.au/)

ABOUT US:
Mercy Health is a Catholic organisation employing over 8500 people who provide compassionate and holistic care through our acute hospitals, aged care facilities, mental health programs, palliative and respite services, maternity and women’s health services, early parenting services and home care services.

THE SUCCESSFUL APPLICANT WILL HAVE:
• Demonstrated experience in a high level customer service role, or property related role;
• Highly developed interpersonal skills that fosters credibility, confidence and trust;
• Knowledge of the Retirement Village Act and associated Regulations;
• Desirable knowledge of the Residential Tenancies Act;
• Previous experience in property and/or retirement village sales, leasing and contracts;
• Sales or marketing experience considered advantageous.

At Mercy Health we pride ourselves on embracing diversity and foster an inclusive culture where individual differences are respected and celebrated. We encourage applications from people of all ages, abilities and cultural backgrounds including Aboriginal and/or Torres Strait Islander Peoples.

To be the successful candidate you must meet the position requirements as well as provide a current Police Record Check and Working with Children Check.

To apply and/or to view the position description, please click “Apply For this Job”

FOR MORE INFORMATION:
Enquiries to: Candice Long, ILU Manager, 0448 023 252
Quote Ref No: COR70
Applications Close: Tuesday, 31 July 2018