Supervisor Community Care
A supervisor with understanding of Home Care Packages and/or NDIS needed to assist people to access care and services in their own homes.
Summary about this job
Nursing - Community, Maternal & Child Health
Company: Your Nursing Agency
Location: Adelaide
Work type: Full Time
Salary: n\a
Phone: +61-7-1407-3145
Fax: +61-8-3306-8589
E-mail: n\a
Site: n\a
Detail information about job Supervisor Community Care. Terms and conditions vacancy
Your Nursing Agency (YNA) has been providing nursing, midwifery, careworker and support service staff to private clients, community and in-home programs, government agencies, hospitals, health and aged care facilities in Australia since the 1970's.
We currently have a full-time position available for a Supervisor: Community Care.
The role involves:
- Visiting prospective and current community care clients in their homes
- Quoting for and selling YNA community care services, focussing on the needs of the individual
- Working closely with the YNA Community Allocations Consultant and Allocations team to ensure sufficient rostering and service allocation to community based clients
- Management of incidents and issues
- Work with the YNA Quality team to maintain currency of community care policies, procedures and forms
- Staff liaison, coordination and teamwork
- Client liaison, excellent customer service and communications skills
The ideal candidate will have:
- Knowledge of Home Care Packages and/or NDIS including using tools to provide quotes for services
- Demonstrated ability to work effectively in a team environment and to plan and organise the service delivery requirements of a changing client base with competing deadlines
- Demonstrated excellent time management and organisational skills and an ability to prioritise work tasks and work to a deadline
- Well developed communication skills (written, verbal and listening) including high level telephone techniques in order to liaise effectively with staff and clients
- Focus and desire to continuously improve
- Positive demeanour and a can do attitude
- High attention to detail
- Demonstrated high level computer literacy
- Health / Community Care experience
- Being a Registered Nurse would be an advantage in this role
If you are looking to join an innovative and continually growing SA-owned company, and have a dedication to delivering excellence and professionalism then YNA could be for you.
Please apply in writing addressing the above criteria by close of business 27 July 2018. Applications must include a covering letter.