Receptionist/Administration Officer

Summary about this job

Detail information about job Receptionist/Administration Officer. Terms and conditions vacancy

• Richmond location
• Permanent Full Time
• Help bring life to the world

• Richmond location
• Permanent, full-time
• Great career opportunity

About the Company:   

Monash IVF Group is a leading provider of fertility care, specialist women's imaging and diagnostic services in Australia and Malaysia. 

Monash Ultrasound For Women (MUFW) is a company of the Monash IVF Group and is Melbourne's premier provider of specialist obstetric and gynaecological diagnostic ultrasound services. Clinics are located at Berwick, Box Hill, Clayton, Richmond and Mulgrave.

Monash IVF Group employs approximately 600 passionate staff together with over 100 doctors across its 20 Australian fertility clinics and 17 ultrasound practices. 
 
About the role:

Reporting to the Clinic Coordinator, this position exists to deliver professional, caring customer service to internal and external stakeholders and provide quality administrative support to the business.
Administrative staff support a clinical team of sonologists, sonographers and genetic counsellors.

Flexibility is required to work across all MUFW clinics when needed and occasional Saturday mornings.

In this role you will be accountable for:

• Delivering exceptional caring customer service
• Providing reception duties and administration support
• Assisting clinical staff when required
• Medical billing and receipting
• Managing all patient bookings
• Ensuring the readiness of the facility

The successful candidate will bring: 

• A track record of meeting performance and service expectations 
• A caring compassionate customer service orientation
• Well-developed interpersonal and communication skills 
• A focus on timely outcomes and exceptional organisational skills
• A critical eye for detail
• Microsoft Office skills     
• A willingness to fit in and embrace the Monash IVF Group corporate values 

In addition we are seeking individuals that possess the following key competencies:

• Passion for great customer service
• Motivated, enthusiastic and able to meet the set goals
• Interpersonal savvy - listening and responding, building rapport across diverse groups
• Integrity and trust – keeps confidence and is widely trusted

Monash IVF Group employees will be rewarded with:

• Flexible work arrangements
• Paid maternity leave
• Discounts on fertility and ultrasound services
• Salary packaging through novated vehicle leasing
• Competitive salary and compensation
• Professional development and career development opportunities
• Access to an Employee Assistance Program
• Corporate private health insurance benefits
• Recognition for recognised career milestones achieved

How to move forward:

The Monash IVF Group is committed to attracting and retaining the very best talent in the industry. To express your interest in applying for this opportunity, Apply Now. 

www.monashultrasound.com.au  
  
Liz Dawson
HR Business Partner – Monash Ultrasound for Women
03 9452 8173
  
All personal information received by us from you or about you will be stored, used and disclosed by us in accordance with our Privacy of Your Information Policy.