Despatch Operator
Seeking a fulltime Despatch Operator to organise all daily inbound calls for internal jobs and despatching to appropriate Couriers or external drivers
Summary about this job
Other
Company: Western Diagnostic Pathology
Location: Perth
Work type: Full Time
Salary: n\a
Phone: +61-2-5300-4985
Fax: +61-3-4496-1591
E-mail: n\a
Site: n\a
Detail information about job Despatch Operator. Terms and conditions vacancy
Western Diagnostic Pathology (WDP) provides diagnostic pathology services to more than two million patients throughout Western Australia and the Northern Territory each year. We have 10 medical laboratories across the region, more than 200 collection sites, and a team of nearly 900 people who are dedicated to providing quality care to patients, and accurate and timely results to medical practitioners. We pride ourselves on our commitment to research, innovation, and continuous improvement.
Iin order to deliver a superior service to patients and practitioners across western and central Australia, we need a passionate team of talented professionals who are committed to working with us to build strong relationships with medical practitioners by putting them, and the patients they represent, at the centre of everything we do.
We are currently seeking a Despatch Operator to organise all daily inbound calls for internal jobs and despatching to appropriate Couriers or external drivers. This is a pivotal role where your job is to ensure, facilitate and organise the urgent specimens’ pick-ups, delivery of reports and internal/external mail.
To be successful in this role your background will demonstrate:
- Previous experience in answering calls and job allocation, with meticulous attention to detail
- Comprehensive knowledge of Perth’s Metropolitan Area
- Experience in medical terminology would be distinct advantage
- Good knowledge of MS Word and Excel
- The ability to communicate with a variety of key stakeholders in a friendly and professional manner
- Previous experience in a customer service via a switchboard or reception
- Strong interpersonal skills and the ability to build rapport with people at all levels
This role works a rotating roster and may require you to work weekends and public holidays.
This is an exciting opportunity to join and grow your career with a progressive healthcare leader. If this role is suited to your experience and skills, forward your resume and covering letter to [email protected] by 10th of August 2018. Please quote reference number 58/18
For a confidential discussion please contact Silvia Ferrer, Courier Supervisor, on (08) 9317 0728.
Only those candidates short-listed will be contacted and will be required to provide a current national Police Check. Only applicants with the right to work in Australia may apply. All appointments are made subject to the successful applicant understanding and complying with the Western Diagnostic Pathology Immunisation Policy.