Reception Team Leader - Full Time - Camp Hill

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* Camp Hill location * Fun & supportive working environment * Immediate Start

Summary about this job

Medical Administration

Company: My FootDr Podiatry Centres

Location: Brisbane

Work type: Full Time

Salary: n\a

Phone: +61-2-9653-5813

Fax: +61-3-4516-2622

E-mail: n\a

Site:

Detail information about job Reception Team Leader - Full Time - Camp Hill. Terms and conditions vacancy

Who are we?

My FootDr are a network of almost 60 clinics across Australia. Founded in Queensland by four podiatrists, My FootDr focuses on delivering the highest quality podiatry care through constant innovation, providing the best technologies to our team.

Due to our continuous growth, we have an exciting opportunity for an experienced Team Leader based in Camp Hill - our centre of excellence! The role requires you to be an energetic, commercially astute and self-motivated professional; that can motivate, encourage and coach your team to deliver the best in customer service.

The role?

You'll be responsible for, but not limited to:

  • Management of clinic reception including receiving and welcoming patients, managing bookings and managing clinic correspondence
  • Monitoring and maintenance of stock levels including both retail and clinical
  • Receiving of patient payments, including but not limited to, Hicaps, EFTPOS, DVA and Medicare
  • Following up outstanding accounts/clinical debtors
  • Maintenance of clinic staff rostering including cost analysis
  • Management of the practice IT systems and programs with assistance from third party providers
  • Ensure infection control procedures are adhered to including sterilisation of instruments
  • Merchandising of footwear
  • Footwear sales & inventory management
  • Train and onboard new staff

Potential applicants should have the following:

  • Team Player
  • Previous retail experience, including footwear, will be treated favourably
  • Exceptional customer service skills and a professional presentation
  • Strong time management and prioritisation skills, and the ability to prioritise competing demands in a busy environment
  • High level professional communication skills in both verbal and written formats
  • Compassion and empathy for patients and families
  • An ability to work autonomously without direct supervision
  • A willingness to learn and ability to adapt quickly to change

For more information on the career path that my FootDr can offer you, head to https://www.myfootdr.com.au/about-us/careers/

Please apply below. Please note only shortlisted applicants will be contacted. Applications close Friday, 3 August 2018.

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