Business Analyst

Summary about this job

Detail information about job Business Analyst. Terms and conditions vacancy

• 2 month contract with likelihood of extension
• Ideal candidate will have a mix of analytical skills with policy background
• Must be competent with both data/numbers & writing

The Company

My client is a customer focused organisation, passionate about delivering a great customer experience, every day in every way.

The Role

This role will play a pivotal role in supporting the development of strategic plans and associated documentation for the whole of the Service Delivery function. 

The role will support distilling large volumes of information and data into refined and purposeful documents that support the future delivery of frontline services.

• Contribute to the development of Service Delivery strategies, plans and associated documentation 
• Work with stakeholders to understand and analyse solutions to business problems 
• Use existing processes and templates to help develop presentations, papers and briefing notes  
• Prepare regular status reports and organise stand-up and progress update meetings 
• Own and maintain the Strategy and Performance Work Schedule and Trello board. 

The Candidate

• Tertiary qualifications in a business-related field like economics or commerce 
• Proven ability to think for and on behalf of the customer 
• Proven experience preparing and presenting qualitative and quantitative analysis to inform decision making to a wide variety of stakeholders 
• Outstanding written communication skills with proven experience preparing analyses, plans, briefing papers and reports 
• Strong interpersonal skills with an ability to form networks with a variety of key stakeholders across the business 
• Experience with the Google Suite of products and with task-based systems like Trello is preferred.
• You will be able to digest and understand large quantities of information, and work across a wide variety of service functions at any one time