Customer Service Officer

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Baw Baw Shire is seeking a Customer Service Expert to join our professional and dedicated team.

Summary about this job

Local Government

Company: Baw Baw Shire Council

Location: West Gippsland & Latrobe Valley

Work type: Full Time

Salary: n\a

Phone: +61-7-4264-6026

Fax: +61-7-7708-9965

E-mail: n\a

Site:

Detail information about job Customer Service Officer. Terms and conditions vacancy

  • Permanent Full-Time opportunity 
  • Expand on your Customer Service Skills
  • Integral role within an expanding organisation.

About us 

Baw Baw Shire Council is located approximately one hour east of Melbourne on the Princes Freeway and boasts some of Australia's most spectacular scenery. An easy drive to snow-capped-mountains in winter and pristine beaches in the summer, we offer a perfectly balanced lifestyle, with the challenges and satisfaction of a truly rewarding career. Baw Baw is a fun, friendly and supportive environment where your input is valued (to learn more visit www.bawbawshire.vic.gov.au)   

 The Role

An exciting opportunity now exists to join our exciting, fast paced council, working within the Customer Service team. As part of this busy team you will be the first point of contact for members of the community wanting to interact with council and you will provide a pleasant, welcoming, professional and helpful experience. 

 The Key responsibilities include:

  • Ability to communicate with a wide variety of people in a professional and courteous manner.
  • Able to adopt a collaborative and flexible approach to problem solving and information sharing.
  • Be a strong team player with a can-do approach.

What we are looking for:

  • Extensive experience providing customer service to members of the public.
  • Highly developed interpersonal and communication skills.
  • Demonstrated experience in handling multiple tasks simultaneously.

Applicants must be able to successfully return a criminal history check.

To apply 

Please review the position description and prepare your application, including a response to the key selection criteria, a current copy of your resume and a covering letter, and submit directly via the Baw Baw Shire website.  Applications close Wednesday 18 July 2018 at 11:55pm.

 Baw Baw Shire is an equal opportunity employer. Our recruitment processes reflect this commitment

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