Catering Contract Officer
The NGV is seeking a Catering Contract Officer who will be responsible for day-to-day oversight of the NGV’s catering services agreement.
Summary about this job
Government - State
Company: National Gallery of Victoria
Location: Melbourne
Work type: Full Time
Salary: $82,574 gross per annum + 9.5% superannuation
Phone: +61-3-5074-8220
Fax: +61-3-5349-2047
E-mail: n\a
Site: n\a
Detail information about job Catering Contract Officer. Terms and conditions vacancy
VPS 4.1 $82,574 gross per annum + 9.5% superannuation
Full Time, Fixed Term for 3 Years
Closing date for applications: 5pm on 19 July 2018
The National Gallery of Victoria (NGV) is seeking a Catering Contract Officer who will be responsible for day-to-day oversight of the NGV’s catering services agreement and associated suppliers, working with the Events Manager in the overall management of the catering contract.
ABOUT THE POSITION:
You will be responsible for the day-to-day management and administration of the catering contract, ensuring delivery of the services agreement by both the NGV and the contract caterer. Other key responsibilities include:
- Monitoring and participating in the review of catering standards, KPIs and outputs in accordance with the catering services agreement and analysing the performance of the caterer and the overall commercial outcomes of retail catering and functions.
- Planning, coordinating and participating in the execution of the catering offers including: reviewing of menus, service styles and standards, responses to customer satisfaction feedback, pricing and retail spaces monitoring, keeping the NGV’s commercial and non-commercial objectives paramount.
- Completing analysis of the financial performance of the contract caterer, the NGV’s food and beverage financial outcomes and the overall commercial outcomes while maintaining and producing financial records and reports for senior management.
To be successful you will have extensive experience in the contract management of the provision of food and beverage coupled with a demonstrated understanding of the business aspects of food and beverage retail offerings. You can negotiate and record various elements of contracts, preparing and monitoring expenditure against budgets and monitoring service delivery against contract specifications, liaising with stakeholders and using honest, transparent and appropriate purchasing processes.
You constantly look for continuous improvement opportunities and ways to innovate and encourage others to do the same, taking responsibility for correcting problems promptly and making specific changes in work methods to improve outcomes, quality and timeliness of service. You can identify processes, tasks and resources required to achieve a goal, identifying more and less critical activities and operating accordingly, reviewing and adjusting work as required, developing and implementing systems and procedures to guide work and track progress.
HOW TO APPLY:
For full application details and a copy of the role statement, please refer to our website https://www.ngv.vic.gov.au/about/people-and-careers/join-the-team/. Applications close at 5pm on 19 July 2018.