Team Leader

Summary about this job

Detail information about job Team Leader. Terms and conditions vacancy

Team Leader

Department of Family & Community Services

Housing NSW

Clerk Grade 9/10

Temporary Full-time up to 12 months

Location: Various offices across the Sydney District

Salary range: $105,409 pa - $116,157 pa plus employer’s contribution to superannuation and annual leave loading

About us

The Department of Family and Community Services (FACS) directly supports approximately 800,000 people every year and reaches a further million people through local community-based programs.

Our vision is to empower all people to live fulfilling lives and achieve their potential in inclusive communities. We collaborate with government, non-government and community partners to work with children, adults, families and communities to improve lives and realise potential, with a focus on breaking, rather than managing, disadvantage.

Who is Housing NSW?

Housing Services, an agency of the NSW Department of Family and Community Services (FACS) is one of the largest providers of social housing in the world, providing a range of housing solutions to meet the needs of today’s community. In partnership with the community, industry and individuals, Housing Services provides safe, decent and affordable housing opportunities for those most in need so that they can live with dignity, find support if needed and achieve sustainable futures. 

What is the Team Leader position?

The Team Leader manages the day to day work of housing client service teams, providing direction, support and feedback for all team members to facilitate delivery of quality outcomes and performance standard; contributes to asset and service delivery planning and makes decisions in relation to asset utilization and maintenance. 

The Team Leader also has a pivotal role in managing key relationships within a geographical area and in relation to specific housing services as well as managing the implementation of change within the team.

This is a temporary role in accordance with the Government Sector Employment Act 2013 for a period of up to 12 months.

A Recruitment Pool may be created to fill similar roles for both ongoing and temporary opportunities if and as they arise.

Essential Requirements

·         Current driver’s licence

What we can offer you/Benefits

-       4 weeks annual leave per year of service

-       Generous salary packaging options and other fringe benefits

-       Flexible work practices

-       Opportunities for learning and development and Internal career progression

How to apply

To apply candidates must submit an up to date resume which clearly details their skills and experience as relevant to this role and a covering letter (2 pages maximum) which include responses to the two targeted questions below.

1.  Describe a time in which you had to improve a team’s performance. What were the challenges, how did you address them and how did you measure improvement?

2. Tell me about a situation in which you have had to adjust quickly to changes in organizational priorities. What was the impact of the change on your team and how did you manage this?

Part of the assessment process may include additional online capability testing, skills testing or work samples in accordance with the new Government Sector Employment Act 2013; therefore you may be contacted to participate. You may also be asked to complete a Health Declaration Form in later stages of the assessment process.

Find out more

Click here to view the role description.

For more information on how to apply for a role in the NSW Public Sector please click here

Please submit your application online including the information outlined above.

If you experience technical difficulties when submitting your application, please contact ‘I Work for NSW’ on P: 1800 562 679.

Closing date: 22 July 2018 at 11.59pm

For enquiries: please contact Lorraine Hyland on 02 8303 5980 or [email protected]

FACS is committed to building a workplace culture that values diversity and inclusion. We actively promote the employment of people with disability, Aboriginal and Torres Strait Islanders, LGBTI and other diversity groups.

FACS encourages applications from people with disability and will provide reasonable adjustments in our recruitment processes and in the workplace.

If you need an adjustment in the recruitment process, please call or email the contact person listed above, and also advise us of your preferred method of communication.

If you’re looking for general information about our reasonable adjustment process, you can email [email protected] or phone (02) 8879 9115.

FACS is also the first NSW government agency to become a White Ribbon accredited workplace, for taking active steps to prevent and respond to violence against women.

Thank you for your interest in this position. We look forward to receiving your application.