Customer Contact Officer

All vacancies of AustraliaGovernment & DefenceCustomer Contact Officer

Fixed term 10 month contract Exciting role within dynamic team

Summary about this job

Government - State

Company: Cumberland Council

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-2-4281-5913

Fax: +61-8-7622-6470

E-mail: n\a

Site:

Detail information about job Customer Contact Officer. Terms and conditions vacancy

  • Fixed term 10 month contract
  • Exciting role within dynamic team

About the Organisation

As a newly formed Council, Cumberland wants to build a clear and progressive vision for the future. Council’s new long-term Community Strategic Plan will focus on a commitment to social and cultural cohesion, the local economy, our natural and built environments and local leadership. As a member of our new organisation, you will have an opportunity to drive community outcomes, programs and services and be part of a Council focused on being innovative, inspiring and delivering change.

About the Opportunity

This position is responsible for providing a high quality, efficient and positive end to end experience outcome for both internal and external customers. In this role, you will also contribute to a customer experience orientated culture with the team and Council through excellence in customer service.

To be successful in this role you will have demonstrated experience in the delivery of excellent customer service in a high volume enquiry environment and proven communication (oral and written) skills in a customer service context.

Council is committed to providing an accessible, safe and inclusive workplace for all. If you require additional support or any reasonable adjustments during the recruitment process, please let us know during the application process.

For more information refer to the position description here.

Salary : Employment is under the Local Government (State) Award. This position is placed in Grade 9 of Cumberland / Holroyd salary structure with a salary range of $1,084.09 to $1,243.56 per week plus superannuation. Commencement salary will depend upon qualifications, experience and competencies.

Conditions of Employment : This is fixed term 10 month position, with access to 9 day fortnight. This position will be require you to be work across Merrylands and/or Auburn worksites.

Enquiries : Telephone Serbo Matic on 02 8757 9699 for further information.

Position Number : SP-CF-04

Closing Date : 11:30pm, Sunday 22 July 2018.

HOW TO APPLY

To submit your application for this position, please complete the questionnaire below. On the following page you'll be asked to attach your resume and any relevant qualifications (if required) to complete your application. Make sure you have these attachments ready before you apply as your application cannot be submitted until completed. You must have the right to live and work in Australia to apply for this job.


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