Principal Technology Officer
Provide high level technical direction, support and advice to maintain defined enterprise service levels in one or more technology domains
Summary about this job
Government - State
Company: Department of Health - Queensland
Location: Brisbane
Work type: Full Time
Salary: $85 847 - $93 407 per annum
Phone: +61-3-6388-9692
Fax: +61-3-4501-1849
E-mail: n\a
Site: n\a
Detail information about job Principal Technology Officer. Terms and conditions vacancy
The role:
The position of Principal Technology Officer will maintain defined enterprise service levels by providing high quality technical expertise, support and administration whilst adhering to departmental standards, policies, procedures and ITSM processes. Further responsibilities will include:
- Provide support and assistance in the clarification and prioritisation of tasks by ensuring assigned priorities are met in accordance with defined enterprise service levels
- Assist management in the decision-making process and continuous improvement by preparing technical reports, specifications and trend analysis within the unit
- Provide expertise to progress the installation and configuration of hardware, firmware and software as per departmental frameworks
- Manage ICT assets by ensuring relevant information is recorded accurately.
Are you right for this role?
To be successful in the role of Principal Technology Officer, you will demonstrate:
- Ability or the ability to quickly learn ServiceNow and ITIL Service Management processes, primarily incident/problem/test/change and configuration management.
- Knowledge and experience in one or more of the following:
- Microsoft Windows Server 2008, 2012, 2016 (OS and Hardware)
- PowerShell
- Web Servers (IIS7+, Apache)
- Citrix XenApp 7
- System Centre Suite (Configuration Manager, Operations Manager)
- Active Directory, Group Policy, DFS, DNS, DHCP
- Virtualization (VMware vSphere 6.2)
- Remote Desktop Services
- Networking (Ethernet, TCP/IP)
- Programming (.NET Framework, C#)
- Technical experience in the ability to provide professional support, advice and solutions.
- Well-developed interpersonal, written and oral communication skills including the ability to negotiate, advise, influence others and work collaboratively with people to make decisions.
About Technology Services - eHealth Queensland:
The Technology Services Branch works to ensure Queensland Health has highly secure, stable and cost-effective ICT systems and infrastructure to enable the provision of the best possible level of healthcare.
eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.
Benefits of working with eHealth Queensland:
By joining eHealth Queensland you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.
You will enjoy a variety of benefits, including:
- Competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and development
To apply for this exciting opportunity, submit your resume and a one-two page cover letter online today.