Rates Officer

Summary about this job

Detail information about job Rates Officer. Terms and conditions vacancy

Civic Centre
Fixed Term Full Time

RATES OFFICER  

• Fixed Term Full Time - Ending 28th February 2019 - 76 hours fortnightly
• Salary from $63,092 to $67,502 PA

 

About the City of Wanneroo

We are a vibrant and progressive organisation committed to enabling our growing communities to prosper. We live by our Values of Customer Focussed, Improvement, Accountability, Respect and Collaboration. As one of the fastest growing local governments in Australia we are excited about the opportunities for our community and staff.

 The Role

The City is seeking an enthusiastic individual to join the Rates and Accounts team, assisting in all aspects of the rating functions of the City and delivering service excellence to the City's customers via the telephone, in writing, in-person and administration services.  The successful appointee will be responsible for:

• Maintaining property and rating databases.
• Processing documents, requests and applications including pensioner rebates.
• Negotiating with customer’s for the collection of overdue Rates and Emergency Services Levies payments.
• Providing assistance with levying of property rates/charges and revaluation processing.
• Liaising with/providing advice to other City Service Units and external service providers and government authorities.

Skills and Experience

As a collaborative member of the Rates & Accounts team, the position is accountable for performing rating and debt collection functions, processes and customer service. The successful appointee must be an adaptable, experienced rates officer. They must also thrive working in a very busy and change driven organisation.   As such, applicants must be able to demonstrate through their CV and covering letter that they meet the following essential criteria:

1. Experience in a customer service and data entry role.
2. Advanced customer service skills with proven communication and negotiation skills.
3. Proven computer literacy and organisational skills.
4. Knowledge of relevant rates legislation.

 

Applicants may be required to undergo a medical assessment to determine their fitness to carry out the duties of this position.

All employees and prospective employees of the City of Wanneroo are required to declare any secondary employment and private activities to ensure that any conflict of interests may be appropriately managed.

To apply for this position, you must have the right to work in Australia and be willing to provide a National Police Clearance no older than 6 months.  

Enquiries: Julie Morgan
Ph: (08) 9405 5491
Applications Close: 30/07/2018

To view the position description or submit your application please click the 'Apply Now' button below.