Customer Service Officer - Benalla
Are you a bubbly person who enjoys customer service & being apart of a fantastic work environment? If so, this is the role for you!
Summary about this job
Government - State
Company: HOBAN Recruitment
Location: Shepparton & Goulburn Valley
Work type: Contract/Temp
Salary: n\a
Phone: +61-8-8006-7994
Fax: +61-7-5308-2900
E-mail: n\a
Site: n\a
Detail information about job Customer Service Officer - Benalla. Terms and conditions vacancy
About the Company and your new role:
Whilst working as an energetic and experienced Customer Service Officer you will work for a statutory corporation within the Victorian Government and provides exceptional service for Victorians on the road. They are currently looking for on-going Customer Service Officer to assist with regular Customer Enquiries and Licence Testing in the Benalla office. You will clearly communicate with customers whilst exercising professional judgement in the application of assessment tasks on a daily basis.
Duties:
- Provide high level customer service consistent with company values
- Complete in-car assessments of novice and experienced drivers in accordance with pre-determined criteria
- Counter based activities both before and after testing
- Using professional judgement in accordance with pre-determined assessment criteria
- Providing drivers with feedback at the end of the test
- Physically inspecting vehicles and verifying their identification including verifying the engine number and the vehicle identification number (VIN) number
- Respond to and resolve a wide range of customer service enquiries. This will require you to perform over-the-counter registration and licensing transactions in a fast paced and busy environment.
You will need:
- Previous experience working in Customer Service
- An ability to work within legislative obligations ensuring that confidentiality and privacy are not compromised
- To be flexible and adaptable to work in a changing environment
- Experience in dealing with difficult people in a structured environment
- Possess a full Victorian drivers licence or equivalent national licence
Benefits to you:
- On-going stable position
- Fantastic working environment; engaging team
- great hourly rate of $25.50 + super
- Comprehensive training and on-going mentoring and support
- Long term development opportunities
We are looking for candidates who are flexible to work between 15 - 35 hours per week across the Benalla, Wangaratta and Shepparton Offices as required. Working hours will be between 8.30am and 4.30pm Monday to Friday. Successful candidates must undergo a National Criminal History check along with a Licence Drivers History Check prior to commencement.
Don't miss out on this rare opportunity to become a part of a fantastic team, whilst working in a great and supportive company. Applications are being considered immediately so APPLY NOW!!